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From the SAMOS Blog

The Returns Problem No Footwear Brand Can Ignore | International Returns Ecommerce
Returns

The Returns Problem No Footwear Brand Can Ignore | International Returns Ecommerce

Footwear returns are one of the biggest challenges in international ecommerce. From sizing issues to cross-border logistics, they can quickly erode margins if not managed effectively. We explore how brands can build a smarter returns strategy through better processes, regional hubs, and the right partners.

Picture of Simon Perkins

Simon Perkins

Commercial Director at SAMOS

How to Prevent Delivery Fraud in E-commerce
E-commerce

How to Prevent Delivery Fraud in E-commerce

Item not received (INR) claims are a growing challenge for e-commerce businesses. In this guide, SAMOS shares practical tips to prevent delivery fraud, identify friendly fraud, and handle package delivery fraud with confidence, so you can protect your business without losing customer trust

Picture of Simon Perkins

Simon Perkins

Commercial Director at SAMOS

Global Peak Trading & Ecommerce Delivery Times Explained
E-commerce

Global Peak Trading & Ecommerce Delivery Times Explained

From Ramadan and Easter to the Christmas sprint, peak trading periods should bring opportunity not operational strain. In this guide, we help you rethink peak delivery times, so you can approach global markets with confidence.

Picture of Simon Perkins

Simon Perkins

Commercial Director at SAMOS

Top 10 Cross-Border Shipping Mistakes
E-commerce

Top 10 Cross-Border Shipping Mistakes

In this guide to cross-border ecommerce shipping, we cover the most common international shipping mistakes, including duties, taxes, customs clearance, and delivery optimisation.

Picture of Simon Perkins

Simon Perkins

Commercial Director at SAMOS

Cross-Border Ecommerce Explained: A Simple Guide for Growing Brands
E-commerce

Cross-Border Ecommerce Explained: A Simple Guide for Growing Brands

This guide explains the fundamentals of cross-border ecommerce for growing brands looking to sell internationally. Featuring insights from Simon Perkins, it simplifies key topics like customs, duties, VAT, and shipping terms such as DDP and DAP. The article highlights common mistakes — including incorrect HS codes and missing documentation — that can cause delays or extra costs. It also outlines how international shipping works, typical delivery times, and what affects them. Designed for early-stage ecommerce businesses, this guide helps you avoid pitfalls, improve customer experience, and confidently scale your brand into global markets.

Lauren Hatch

Copywriter at SAMOS