Resource hub
Explore our hub full of helpful resources for ecommerce shippers. Discover expert tips and how-to content to improve your parcel delivery processes. Everything you need to become a shipping superstar
Read our resource pages
Which area of shipping would you like to know more about?
FAQ’s
Your most frequently asked questions.
Sustainability
Find out how SAMOS and you can work together to deliver a better future.
Duties & Taxes
Understand the costs of international shipping.
Volumetric weight explained
What is volumetric weight and why do you need to know about it?
How to create shipping labels
The do’s and don’t of creating shipping labels.
What is an HS code?
What is an HS code and why is it important?
How to custom declare parcel
How to provide the relevant customs forms, including a customs invoice with your parcel
Why SAMOS?
- Reliable and consistent international delivery
- We personally handle your deliveries and work with trusted local partners to make the final mile without delay.
- Clear and transparent pricing
- It’s our policy to ensure our customers avoid unexpected fees. We aim to always provide a clear or fixed price upfront.
- All cross-border complexities managed
- We handle everything, from import duties to clearance, to give you peace of mind and your customer a consistently great shopping experience.
- Insightful and accessible customer service
- You will be supported by a delivery expert with in-depth operational knowledge and decades of experience, and with whom you can easily make contact during normal working hours.
Sharing information to keep shipping simple
The SAMOS team has a wealth of expertise after decades of working within the shipping industry. We don’t want to keep all that knowledge to ourselves. We aim to share our insights with our customers and the wider e-commerce community to keep shipping easy and accessible for all.
If there is anything that you would like to know more about, please drop us a line and we’ll try our best to share information on our resource hub.
