Resource Hub - SAMOS [SAMOS e-commerce LTD](/)Open main menu Search Services Pricing Resources Blog [ Login ](https://connect.samos-e.com/login) Resource hub ============== Explore our hub full of helpful resources for ecommerce shippers. Discover expert tips and how-to content to improve your parcel delivery processes. Everything you need to become a shipping superstar [Get in touch](/contact-us) Search what you need here? Read our resource pages ------------------------- Which area of shipping would you like to know more about? [![FAQ’s](/img/faqs.svg)### FAQ’s Your most frequently asked questions.](/resources/frequently-asked-questions)[![Sustainability](/img/sustainability.svg)### Sustainability Find out how SAMOS and you can work together to deliver a better future.](/resources/sustainability)[![Duties & Taxes](/img/duty_taxes.svg)### Duties & Taxes Understand the costs of international shipping.](/resources/duties-and-taxes)[![Volumetric weight explained](/img/volume-weight.svg)### Volumetric weight explained What is volumetric weight and why do you need to know about it?](/resources/volumetric-weight-explained)[![How to create shipping labels](/img/shipping-labels.svg)### How to create shipping labels The do’s and don’t of creating shipping labels.](/resources/how-to-create-shipping-labels)[![What is an HS code?](/img/hs-code.svg)### What is an HS code? What is an HS code and why is it important?](/resources/what-is-an-hs-code)[![How to custom declare parcel](/img/shipping-labels.svg)### How to custom declare parcel How to provide the relevant customs forms, including a customs invoice with your parcel](/resources/how-to-customs-declare-a-parcel)[![What is meant by country of origin?](/img/country-origin.svg)### What is meant by country of origin? Learn what 'country of origin' means in shipping and why it's crucial for customs declarations](/resources/what-is-meant-by-country-of-origin)[![What is DDP or Delivery Duty Paid?](/img/ddp.svg)### What is DDP or Delivery Duty Paid? Understand how Delivered Duty Paid removes surprise customs fees for customers.](/resources/what-is-delivery-duty-paid) Why SAMOS? ------------ Reliable and consistent international delivery We personally handle your deliveries and work with trusted local partners to make the final mile without delay. Clear and transparent pricing It’s our policy to ensure our customers avoid unexpected fees. We aim to always provide a clear or fixed price upfront. All cross-border complexities managed We handle everything, from import duties to clearance, to give you peace of mind and your customer a consistently great shopping experience. Insightful and accessible customer service You will be supported by a delivery expert with in-depth operational knowledge and decades of experience, and with whom you can easily make contact during normal working hours. ### Sharing information to keep shipping simple The SAMOS team has a wealth of expertise after decades of working within the shipping industry. We don’t want to keep all that knowledge to ourselves. We aim to share our insights with our customers and the wider e-commerce community to keep shipping easy and accessible for all. If there is anything that you would like to know more about, please drop us a line and we’ll try our best to share information on our resource hub. [ Get in touch ](/contact-us) ![Image of St. Charles’s Church in Vienna](https://samos-e.com/build/assets/sharing-information-CS7CXBbu.svg) Footer ------ ### Services - [Parcel Delivery ](/services/parcel-delivery) - [Parcel Returns ](/services/parcel-returns) - [All Integrations ](/services/integrations) - [Parcel Tracking ](/services/parcel-tracking) - [Shipping to the EU](/services/parcel-delivery/europe) - [Shipping fragrances & cosmetics to the EU](/blog/eu-shipping/problems-shipping-cosmetics-and-fragrances-across-the-eu-your-solution) - [Learn about IOSS for EU Shipping ](/blog/ioss) ### Integrations - [Shopify](/services/integrations/shopify) - [Shipstation](/services/integrations/shipstation) - [Linnworks](/services/integrations/linnworks) - [Mintsoft](/services/integrations/mintsoft) - [WooCommerce](/services/integrations/woocommerce) - [Shiptheory](/services/integrations/shiptheory) - [Despatch Cloud](/services/integrations/despatch-cloud) - [Magento](/services/integrations/magento) - [Pimento](/services/integrations/pimento) ### Company - [About SAMOS ](/about-samos) - [Customer Stories ](/customer-stories) - [Shipping Rates ](/pricing/samos-shipping-rates) - [Return Rates ](/pricing/samos-return-rates) - [Request a Demo ](/request-a-demo) - [Sustainability ](/resources/sustainability) - [Resources ](/resources) - [Contact Us ](/contact-us) ### Terms & Conditions - [Website T&Cs ](/website-terms-and-conditions) - [Privacy & Cookies ](/privacy-and-cookie-policy) - [Shipping T&Cs ](/shipping-terms-and-conditions) [Facebook](https://www.facebook.com/samos.ecom/)[LinkedIn](https://www.linkedin.com/company/samos-e-commerce/)[Instagram](https://www.instagram.com/samosecommerce/?hl=en)[YouTube](https://youtube.com/@samose-commerce4997?si=rqZ4UmQ6V1we6Kuk) © 2026 SAMOS e-commerce LTD