Returning your parcels back to the UK

When dealing customers and owning an e-com store that sells internationally. you should take a moment to consider your strategy for shipping back returns, and whether or not it lives up to your customers expectations

Filter by Topics

The Returns Problem No Footwear Brand Can Ignore | International Returns Ecommerce
Returns

The Returns Problem No Footwear Brand Can Ignore | International Returns Ecommerce

Footwear returns are one of the biggest challenges in international ecommerce. From sizing issues to cross-border logistics, they can quickly erode margins if not managed effectively. We explore how brands can build a smarter returns strategy through better processes, regional hubs, and the right partners.

Picture of Simon Perkins

Simon Perkins

Commercial Director at SAMOS

Manage Mail Back Monday Returns
Returns

Manage Mail Back Monday Returns

Practical tips to manage return rates and shipping costs over the festive season — and keep customers coming back.

Picture of Simon Perkins

Simon Perkins

Commercial Director at SAMOS

How to return e-comm goods from the EU, Australia, USA and more.
Returns

How to return e-com packages like a pro!

Having an easy to use returns process for your customers is vital for the growth of your e-commerce business. Here we show you how returns novice Lizzie increased sales and turned her business around with the help of SAMOS.

Picture of Simon Perkins

Simon Perkins

Commercial Director at SAMOS

Graphic showing a pile of return forms with the text “How was Mail-back Monday for you?” above a rising bar chart, representing high product return volumes and e-commerce return trends.
Returns

How was ‘Mail-back Monday for you?

Just another manic Monday or busier than usual? Mail-back Monday was supposed to be the busiest day of the season for online Christmas present returns. How did you cope and how can you make returns easier during peak times in future?

Picture of Simon Perkins

Simon Perkins

Commercial Director at SAMOS

Spain Returns Service
Returns

How to return parcels from Spain

E-commerce is growing in Spain, which is good news for global e-tailers. But it’s convenience over cost that drives consumers to buy online – so what does that mean for parcel returns back to the UK?

Picture of Ben Bagnulo

Ben Bagnulo

CEO at SAMOS