Despatch Cloud

Despatch Cloud provides out-of-the-box connectivity to any shipping carrier whilst automatically collecting and managing your orders. Essentially, it is a single, secure API for your business, enabling you to connect to all your channels and shipping providers.

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How does the SAMOS X Despatch Cloud integration work?

This integration allows Despatch Cloud and SAMOS to talk to each other and process your labels automatically. Once you have connected SAMOS with Despatch Cloud, they will automatically import all the product and customer information we need to generate a label and tracking number, which we will share with you.

We also share our data with Despatch Cloud, so you can view your parcel details in either system, including shipping status.

That means you don’t need to manually enter the parcel weight, price, value, product name, HS code, country origin, name and address of customer or other information required each time you send an order, reducing the risk of errors and saving you time.

If you’re an existing SAMOS customer, we will need to give you your API keys to connect your account. If you’re not an existing customer, you’ll have to register with us first.

Despatch Cloud has an easy-to-navigate and intuitive interface that gives you complete control over all your channels, couriers and processes. Once your integration is established, you’ll be able to view and monitor all your pending orders, as well as being able to check for errors (such as missing parcel weight), so you can resolve them quickly before they cause delays. And, of course, you can download and print your labels ready for attaching to your parcels.