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 Return Rates 
==============

 Parcel returns made easy. No surcharges apply. 
------------------------------------------------

Easy to useSimple solution for e-commerce businesses

No hidden feesNo charges to customers

No duties or taxesNo duties or taxes on returned items 

CustomisableCustomisable platform, seamlessly integrated

Fast returnsItems returned in 2-4 weeks

Has your customer had a change of heart about their purchase? No problem.

SAMOS provides an expertly managed returns service so you can get your goods back to the UK fast.

 European Rates 
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Prices for all items returned from the EU back to the UK

Country1 kg5 kg10 kg15 kg20 kgAustria£14.95£15.60£19.50£23.40£26.65Belgium£14.67£15.31£19.13£22.32£26.15Bulgaria£20.80£21.45£25.35£28.60£32.50Croatia£23.62£24.28£25.82£29.14£33.11Cyprus£24.92£25.61£27.25£30.74£34.93Czechia£15.60£16.25£19.50£23.40£26.65Denmark£18.83£19.44£23.08£26.12£29.77Estonia£20.26£20.96£25.15£29.34£32.84Finland£21.45£22.10£26.00£29.25£33.15France£13.65£14.30£18.20£21.45£25.35Germany£13.00£13.65£17.55£20.80£24.70Greece£25.61£26.32£27.94£30.74£34.93Hungary£17.55£18.20£21.45£25.35£28.60Ireland£15.64£16.27£18.77£26.91£30.66Italy£18.85£19.50£23.40£27.30£31.20Latvia£24.10£24.80£25.15£29.34£32.84Lithuania£24.10£24.80£25.15£29.34£32.84Luxembourg£15.60£16.25£19.50£23.40£27.30Netherlands£13.00£13.65£16.90£20.80£24.70Poland£13.65£15.60£16.90£22.10£25.35Portugal£20.15£20.80£24.70£28.60£32.50Romania£18.85£19.50£23.40£27.30£30.55Slovakia£20.15£20.80£24.70£27.30£31.85Slovenia£18.20£18.85£22.10£26.00£29.90Spain£17.22£17.86£21.69£24.94£28.70Sweden£18.85£19.50£23.40£26.65£30.55

### Notes

Rates are valid from 1st July 2026

Payment terms are 7 days

Maximum Weight: 20 kg

Dimension: Maximum 100cm x 43cm x 43cm

Volumetric weight applied at Height cm x Length cm x Width cm ÷ 5000

SAMOS reserves the right to change this offer

All shipments sent using SAMOS e-commerce Ltd. Services are done so with full agreement of our [Terms and Conditions](/shipping-terms-and-conditions)

 Rest of the world 
-------------------

Prices for all international returns (excluding EU) back to the UK

Country 0.5 kg 1 kg 1.5 kg 2 kg 2.5 kg 3 kg 3.5 kg 4 kg 4.5 kg 5 kg 6 kg 7 kg 8 kg 9 kg 10 kg 15 kg 20 kg Australia£12.30£15.29£18.21£21.80£25.98£29.95£34.13£38.12£42.30£46.29£54.63£62.62£71.28£79.25£87.23£127.99£169.12New Zealand£13.50£16.47£19.99£22.99£28.05£32.26£37.32£41.55£46.57£50.71£59.81£68.94£78.04£87.16£96.27£141.84£187.40Saudi Arabia£15.43£18.94£24.00£29.15£34.57£39.72£44.87£50.01£55.16£60.31£70.38£80.44£90.51£100.57£110.64£155.39£205.73Singapore£12.21£12.89£14.86£16.84£19.08£21.88£25.08£27.90£31.11£33.93£39.96£45.98£52.01£58.04£64.08£94.21£124.35UAE£13.20£14.51£16.95£19.40£22.02£25.83£29.32£32.82£36.32£39.82£46.57£53.32£60.05£66.80£73.53£103.52£137.23United States£14.29£17.01£19.24£21.46£24.28£27.04£29.93£32.75£35.60£40.40£46.10£52.37£58.32£63.96£71.49£111.09£145.36

Footer
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### Services

- [Parcel Delivery ](/services/parcel-delivery)
- [Parcel Returns ](/services/parcel-returns)
- [All Integrations ](/services/integrations)
- [Parcel Tracking ](/services/parcel-tracking)
- [Shipping to the EU](/services/parcel-delivery/europe)
- [Shipping fragrances &amp; cosmetics to the EU](/blog/eu-shipping/problems-shipping-cosmetics-and-fragrances-across-the-eu-your-solution)
- [Learn about IOSS for EU Shipping ](/blog/ioss)

### Integrations

- [Shopify](/services/integrations/shopify)
- [Shipstation](/services/integrations/shipstation)
- [Linnworks](/services/integrations/linnworks)
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- [Despatch Cloud](/services/integrations/despatch-cloud)
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- [Pimento](/services/integrations/pimento)

### Company

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### Terms &amp; Conditions

- [Website T&amp;Cs ](/website-terms-and-conditions)
- [Privacy &amp; Cookies ](/privacy-and-cookie-policy)
- [Shipping T&amp;Cs ](/shipping-terms-and-conditions)

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