What customs want to see from an e-commerce business
If you’re wondering what it takes to ensure your parcels sail through customs, we’ve put together some handy tips to help along the way.
Simon Perkins
Commercial Director at SAMOS
Simple shipping to the EU and beyond
International one stop shop (IOSS) for online retailers, big and small. Ensure your parcels sail through customs and reach their destinations on time.
- No hidden fees or charges to your customers
- Ship with or without IOSS to the EU
- Delivered within 2-6 working days
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Maximum weight: 20 kg
Maximum dimension: 100 cm × 43 cm × 43 cm
They trust us to ship around the world
Hundreds of companies use SAMOS to ship their products all around the globe Read our customer stories
SAMOS integrates with the most popular e-commerce platforms to help you improve your delivery process, maximise sales and provide a more seamless shopping experience.
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Why SAMOS?
- Reliable and consistent international delivery
- We personally handle your deliveries and work with trusted local partners to make the final mile without delay.
- Clear and transparent pricing
- It’s our policy to ensure our customers avoid unexpected fees. We aim to always provide a clear or fixed price upfront.
- All cross-border complexities managed
- We handle everything, from import duties to clearance, to give you peace of mind and your customer a consistently great shopping experience.
- Insightful and accessible customer service
- You will be supported by a delivery expert with in-depth operational knowledge and decades of experience, and with whom you can easily make contact during normal working hours.
How it works
1. Send us your orders
Whether through our online integrations or manual entry, you can get your customer order details to us quickly and easily.
2. We handle the logistics
We generate shipping labels, provide tracking numbers and manage the end-to-end delivery process for you.
3. Customers receive their orders
Your parcels are customs cleared and delivered to your customers within 2-6 working days, completely hassle free.
Start shipping with SAMOS
Request a demo to learn more about how SAMOS can help you ship directly to your customers.
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Testimonials
Customer reviews and ratings
5 star reviews on Google
“It was make or break for us. If we hadn’t found SAMOS, I don’t think we’d have been able to continue trading in Europe”
Steven O’Neill
Owner at The Grooming Clinic: www.thegroomingclinic.com
“Since we started working with SAMOS, all our EU shipping problems have gone away. Their well-designed process has allowed us to handle EU orders with the same reliability and efficiency as before Brexit. Our customers are much happier, billing is clear, simple and reliable, and the communication from SAMOS has been excellent – exactly what you need in a shipping partner!”
Matt Burrard-Lucas
CEO at Camtraptions Ltd: www.camtraptions.com
“Amazing company to work with. Any (if any) issues ironed out swiftly. If your looking for help exporting products to Europe then these are the guys to help. Top class serivce from a top class team.”
Dave Wrench
CEO at Alexandria UK: www.alexandriauk.com
Don't just take our word for it
Read more of our customer stores to see how SAMOS has helped businesses like yours grow and succeed.
Customer StoriesContact us
Get in touch to discuss partnering with SAMOS or regarding media or legal queries and we'll get back to you as soon as we can.
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