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Easy product returns from the US with Shopify and SAMOS.
========================================================

Organising your e-commerce returns from the US just got easier. Find out how SAMOS and Shopify can help you simplify the process.

![Picture of Simon Perkins](https://fls-a23386ec-a833-4d54-8bab-79a51619651d.laravel.cloud/129/conversions/TBA41DHHU-UB8G6TW2C-a6e01c7f48ad-512-main.jpg) Simon Perkins

Commercial Director at SAMOS

- [Now you and your customers can book returns from the US with SAMOS on Shopify.](#content-now-you-and-your-customers-can-book-returns-from-the-us-with-samos-on-shopify)
- [Online deliveries and returns to over 50 destinations.](#content-online-deliveries-and-returns-to-over-50-destinations)
- [What does Shopify do exactly?](#content-what-does-shopify-do-exactly)
- [What does SAMOS do?](#content-what-does-samos-do)
- [How does SAMOS and Shopify integrate?](#content-how-does-samos-and-shopify-integrate)
- [Why offer a returns service for online purchases?](#content-why-offer-a-returns-service-for-online-purchases)
- [Do US customers expect a returns service?](#content-do-us-customers-expect-a-returns-service)

12th August 2025

Updated 1 year ago

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**Selling your e-commerce goods to the USA can really help to expand your market reach and sales potential, due to the size and sophistication of the US e-commerce market and strong demand for UK products.**

Getting your items there efficiently will help to secure customer satisfaction amongst stiff competition. The same can be said for your returns too. Although it costs you money to process a returned item, the way you handle returns can significantly influence future purchasing behaviour.

[\#](#content-now-you-and-your-customers-can-book-returns-from-the-us-with-samos-on-shopify "Permalink")Now you and your customers can book returns from the US with SAMOS on Shopify.
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Shopify is a leading API platform that helps simplify the online buying process. The integration with SAMOS via the SAMOS Connect app means you can also generate shipping labels and tracking information with ease too. Now SAMOS Returns is available to anybody who has a Shopify account.

If you already have an established Shopify account, you can integrate SAMOS Returns in a matter of minutes and offer your customers simpler, more streamlined returns. One of the best thing about the Shopify &amp; SAMOS integration is that your customer can initiate the returns process themselves – and track the item all the way.

We designed our returns portal with e-commerce businesses in mind, keeping the front and back-end mechanics simple, so both you and your customer can navigate the process easily. Added to this, you’ll find our returns rates are hard to beat, and everything – including taxes and tracking – are handled on your behalf.

[\#](#content-online-deliveries-and-returns-to-over-50-destinations "Permalink")Online deliveries and returns to over 50 destinations.
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You might know SAMOS because of our simplified shipping service to the EU, helping small to medium sized e-commerce business navigate the complexities of shipping to 28 member states with ease. However, we also deliver worldwide to many more destinations including the US, Australia, New Zealand, South East Asia and the Middle East, and we offer a returns service to each of those destinations too.

So, if you’d like to explore more simplified, streamlined and self-serve return options to the US or any other international destination, visit our Shopify and SAMOS page today \[**\]**(.

SAMOS provides simple and reliable returns from all over the world. For more details get in touch

FAQ’s

[\#](#content-what-does-shopify-do-exactly "Permalink")What does Shopify do exactly?
------------------------------------------------------------------------------------

Shopify is a cloud-based, e-commerce platform that provides businesses with tools to create online stores, manage inventory, process payments, handle shipping and conduct marketing campaigns. It’s a one-stop shop for businesses to sell products online and offline.

[\#](#content-what-does-samos-do "Permalink")What does SAMOS do?
----------------------------------------------------------------

SAMOS is an international one-stop shop for the delivery and return of online purchases. SAMOS’ expert service can help ensure your parcels sail through customs to reach their destination on time and hassle free.

[\#](#content-how-does-samos-and-shopify-integrate "Permalink")How does SAMOS and Shopify integrate?
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The SAMOS app enables you to link your Shopify store with the SAMOS service and create parcel shipping labels and customs data in seconds without key entry. Both business and consumer can also initiate immediate returns online.

[\#](#content-why-offer-a-returns-service-for-online-purchases "Permalink")Why offer a returns service for online purchases?
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In many countries around the world, providing a returns service for goods purchased online is now the norm. Having the option available – and making it easy to navigate – can significantly improve customer loyalty.

[\#](#content-do-us-customers-expect-a-returns-service "Permalink")Do US customers expect a returns service?
------------------------------------------------------------------------------------------------------------

Yes, the US can provide vast opportunities to expand your market reach and sales potential. However, there is stiff competition on home soil, and many offer competitive returns policies and streamlined returns services.

![Picture of Simon Perkins](https://fls-a23386ec-a833-4d54-8bab-79a51619651d.laravel.cloud/129/conversions/TBA41DHHU-UB8G6TW2C-a6e01c7f48ad-512-main.jpg) Simon Perkins

Commercial Director at SAMOS

- [Now you and your customers can book returns from the US with SAMOS on Shopify.](#content-now-you-and-your-customers-can-book-returns-from-the-us-with-samos-on-shopify)
- [Online deliveries and returns to over 50 destinations.](#content-online-deliveries-and-returns-to-over-50-destinations)
- [What does Shopify do exactly?](#content-what-does-shopify-do-exactly)
- [What does SAMOS do?](#content-what-does-samos-do)
- [How does SAMOS and Shopify integrate?](#content-how-does-samos-and-shopify-integrate)
- [Why offer a returns service for online purchases?](#content-why-offer-a-returns-service-for-online-purchases)
- [Do US customers expect a returns service?](#content-do-us-customers-expect-a-returns-service)

12th August 2025

Updated 1 year ago

Share this article

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- [Share on WhatsApp](https://api.whatsapp.com/send?text=Organising%20your%20e-commerce%20returns%20from%20the%20US%20just%20got%20easier.%20Find%20out%20how%20SAMOS%20and%20Shopify%20can%20help%20you%20simplify%20the%20process.%0ahttps://samos-e.com/blog/returns/easy-product-returns-from-the-us-with-shopify-and-samos)
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Who is SAMOS?
-------------

SAMOS is parcel logistics company based in London, specialising in creating and engineering customer-focussed e-commerce parcel delivery and returns solutions.

[Find out more about SAMOS ](/about-samos)

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