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 SAMOS Returns
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 Simple returns
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 Expertly managed
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We make it easy to return a parcel

Thinking of offering a return service to your customers? Worried about the extra work load? Want to provide a full service, but unsure whether your business is big enough?

![The SAMOS logo with an arrow in a circle pointing to a white parcel box signifying returns. A parcel box in a center with the SAMOS logo](https://samos-e.com/build/assets/returns-box-CJxnCwr2.svg)

 Why provide a returns service?
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###  A convenient returns system will help ensure:

![Icon representing a handshake](https://samos-e.com/build/assets/handshake-DZxvFp9Y.svg)Better customer relations:

59% of shoppers would buy more from a brand based on a good returns service.

![Icon representing a review](https://samos-e.com/build/assets/review-mAnCqml7.svg)Confidence in your brand:

A customer is likely to check your returns policy before they make a purchase. If they see a robust system in place, they will feel more confident about buying.

![Icon representing a timer with a round arrow](https://samos-e.com/build/assets/timer-CHSF7BlM.svg)Faster turnarounds:

The sooner you can get your return organised, the sooner you can get that product back in stock and ready for a re-sale. An efficient returns service will help you get there quicker.

![Icon representing a trend graph](https://samos-e.com/build/assets/trend-graph-CHlhMwAq.svg)Improved processes:

A returns service will help you automate your returns and simplify the process – giving you more time to focus on your business.

SAMOS provides a refreshing alternative to big business returns.
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 There’s no denying it, returns can be expensive, and most returns services cater for bigger businesses that can absorb the costs.
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### SAMOS is different.

We’ve built our business on helping small to medium sized e-commerce companies finds simple solutions to their delivery challenges. We leverage the opportunities available to smaller businesses and provide scalable solutions that keep costs down. Our returns service works on similar principles. There’s no one-size-fits-all approach, and our friendly experts actually get a kick out of helping you save money.

### How it works

 We provide a returns platform that is easy to navigate, fully customisable and comes with free parcel tracking for both you and your customer. Added to this, you’ll receive the support needed to make returns cost effective and simple. That’s it. Quick and easy returns, cheapest rates, happy customers... and better brand loyalty for you and for us.

Want to know more?

[Book a free consultation](https://cal.com/samos), or [contact us](/contact-us) your preferred way. We’re happy to help.

![Illustration of 3 shipping labels with a barcode](https://samos-e.com/build/assets/labels-DLakDvBq.svg)

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### Services

- [Parcel Delivery ](/services/parcel-delivery)
- [Parcel Returns ](/services/parcel-returns)
- [All Integrations ](/services/integrations)
- [Parcel Tracking ](/services/parcel-tracking)
- [Shipping to the EU](/services/parcel-delivery/europe)
- [Shipping fragrances & cosmetics to the EU](/blog/eu-shipping/problems-shipping-cosmetics-and-fragrances-across-the-eu-your-solution)
- [Learn about IOSS for EU Shipping ](/blog/ioss)

### Integrations

- [Shopify](/services/integrations/shopify)
- [Shipstation](/services/integrations/shipstation)
- [Linnworks](/services/integrations/linnworks)
- [Mintsoft](/services/integrations/mintsoft)
- [WooCommerce](/services/integrations/woocommerce)
- [Shiptheory](/services/integrations/shiptheory)
- [Despatch Cloud](/services/integrations/despatch-cloud)
- [Magento](/services/integrations/magento)
- [Pimento](/services/integrations/pimento)

### Company

- [About SAMOS ](/about-samos)
- [Customer Stories ](/customer-stories)
- [Shipping Rates ](/pricing/samos-shipping-rates)
- [Return Rates ](/pricing/samos-return-rates)
- [Request a Demo ](/request-a-demo)
- [Sustainability ](/resources/sustainability)
- [Resources ](/resources)
- [Contact Us ](/contact-us)

### Terms & Conditions

- [Website T&Cs ](/website-terms-and-conditions)
- [Privacy & Cookies ](/privacy-and-cookie-policy)
- [Shipping T&Cs ](/shipping-terms-and-conditions)

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