SAMOS Returns
Simple returns
Expertly managed
We make returns work
Thinking of offering a returns service to your customers, but worried about the extra workload? Want to provide a holistic service, but not sure whether your business is big enough to make it viable? Worry not. SAMOS now offers a returns service that’s both easy to manage and economical, so you can provide a first-rate customer experience all the way.
Why provide a returns service?
A smooth returns system will help ensure:
Better customer relations:
59% of shoppers would buy more from a brand based on a good returns service.
Confidence in your brand:
A customer is likely to check your returns policy before they make a purchase. If they see a robust system in place, they will feel more confident about buying.
Faster turnarounds:
The sooner you can get your return organised, the sooner you can get that product back in stock and ready for a re-sale. An efficient returns service will help you get there quicker.
Improved processes:
A returns service will help you automate your returns and simplify the process – giving you more time to focus on your business.
SAMOS provides a refreshing alternative to big business returns.
There’s no denying it, returns can be expensive, and most returns services cater for bigger businesses that can absorb the costs.
SAMOS is different.
We’ve built our business on helping small to medium sized e-commerce companies find simple solutions to their delivery challenges. We leverage the opportunities available to smaller businesses and provide scalable solutions that keep costs down. Our returns service works on similar principles. There’s no one-size-fits-all approach, and our friendly experts actually get a kick out of helping you save money.
How it works
We provide a returns platform that is easy to navigate, fully customisable and enables both you and your customer to track the progress of the return at every stage. Added to this, you’ll receive the support needed to make returns cost effective and simple. That’s it. Smooth returns, happy customers… and better brand loyalty for you and for us.
Want to know more?
Pick up the phone or drop us a line. We’re happy to help.
