Is a poor EU shipping experience frustrating your business growth goals?
❌ Customs delays?
❌ Customers hit with charges before delivery?
❌ Returned parcels?
❌ Perplexed by all the rules, regulations, and cost?
❌ Turned off EU orders?
Optimised EU parcel delivery service by SAMOS enables you to effortlessly conquer EU export shipping, liberating you to grow your business to 450 million customers across the EU
The difference is how
We clear and deliver EU parcels like no other parcel delivery company
Huge reduction in customs problems
Limited delays
Consistent time to delivery
No IOSS number required
No charges to your customer before delivery such as VAT, Duty and admin charges - guaranteed
Customers are never charged anything before delivery
Improve customer buying and delivery experience
Reduce returns
Improve reviews
Build sales, loyalty, and profit
No need to understand all the confusing EU rules and regulations
Ultra-simple step by step help
One-to-one guidance and information
Exclusive customer service
We can ship some food and other items for human consumption (such as supplements etc) B2C to the EU
Bespoke e-commerce food shipping service
Simple, uncomplicated process
No additional paperwork required
All-inclusive charges
No hidden or additional charges
Predictable pricing
Confidence & peace of mind
No retrospective fees
No Subscription fee
Automated shipping saving you time. Get connected
Integrations with:
Mintsoft
Woo Commerce
Shopify App
Linnworks
Shiptheory
Despatch Cloud
ShipStation
Want to know more?
Frequently Asked Questions about the SAMOS service
Who are we?
We are a parcel logistics company specialising in creating and engineering customer-focussed e-commerce parcel delivery solutions. We have become particularly well known for our hybrid EU parcel delivery solution. It's growing very fast and enabled so many e-com businesses to get back on track and develop their EU markets without fear of all the export problems experienced with the other mail and parcel delivery companies.
We totally understand the frustrations of using parcel and post delivery services so we have engineered these out of our service. Customers always ask us, "Why didn't we know about you before?" Well, you do now. We can ship all your B2C parcels across the EU whether your have an IOSS number or not. We do not surcharge at all, just one ultra-low cost per parcel. Simple. For more information about us click here.
What Our Customers Say
Peace, Founder and owner at Nubia's Crown - www.nubiascrown.com -
Watch a vlog by Peace at Nubia's Crown, one of our amazing customers, discussing our service here.
Alie Mackintosh, CEO at AYM, www.aym-studio.com -
‘’We are incredibly happy with the service provided by SAMOS and would recommend their EU shipment services to any businesses requiring a solution for EU logistics since Brexit. Deliveries are fast and our customers are happy. SAMOS take all the stress and hassle of the new (and confusing) requirements away and provide a comprehensive and fully rounded service for both us and our customers. It’s win-win solution. We were apprehensive about the future of shipping B2C into the EU after experiencing delays in transit and confusion around additional charges, until we joined SAMOS. They are incredibly helpful, knowledgeable and reliable, it really is joy to be working with them."
Daphne, Co-founder at TIC CC, tic-cc.com -
"We have been working with SAMOS since November 2021 to fulfil all our EU customer orders. Previously we had been using mail services, which meant a lot of hassle with customs and increased expenditure to the customer and us, and taking several weeks for parcel deliveries. We have trialled other courier companies, who’s services, pricing and customs issues have been appalling.
Since using SAMOS our EU order deliver is running smooth and fast, without any issues. Customers also get delivery notifications, and can easily keep track of their parcels. Their online platform is very easy to use with minimal time spent to create shipping labels and customs paperwork. The prices are extremely competitive, and the customer services is the best we have experienced compared to any other delivery partner and couriers. This has been the best service provider we have worked with. I would highly recommend SAMOS!"
