SAMOS Connect EU Parcel Service – alternatively brilliant

If you've seen your EU e-com sales reduce since Brexit and having EU parcels fustratingly lost, delayed, refused and returned, you're certainly not alone and you'll be delighted you found this

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We think that to maintain and grow e-com sales in the EU it is vital that you and your EU customers have the same delivery experience and charges as they did before Brexit. The trouble is there appears to be no EU parcel delivery company that can competently enable this at the right price and service... until now.

SAMOS has engineered and implemented the UK's first hybrid EU parcel delivery service that successfully eliminates delivery issues caused by Brexit in a way you never thought would be possible.

We understand your problems – is this you..?

EU parcels returned, refused, delayed or lost with no explanation, long parcel delivery times & poor customer service.
Parcel delivery companies adding layers of surcharges over and above the base freight charges, meaning shipping to the EU is expensive & complex.
Your EU customers being charged duty, VAT and expensive local fees on delivery resulting in refusals, returns, frustration, loss of sales, extra cost and the risk of bad reviews.
IOSS creating another layer of complexity, confusion and expense.

The result is that customers based in the EU have lost some confidence in buying from UK based e-com websites and some UK e-com companies have had to reluctantly stop or cut back their EU sales.

All sound familar? Frustrating isn't it?

There is another way...

We built you a bespoke solution that deals with all this...

At SAMOS we responded to Brexit by creating something completely new. We totally dismantled, re-mapped and re-engineered the whole UK to EU e-com parcel delivery process. We tore up the rule books followed by the other mail and parcel delivery companies and created a unique single-point direct injection, break-bulk, EU customs clearance and parcel delivery solution. This has revolutionised UK e-commerce by enabling hassle-free EU parcel shipping.

As a result, this is how our service addresses your EU parcel shipping problems.

✔️ Break-bulk single point direct injection means customs issues are minimised. Your EU customers will again be confident to order from you without incurring delays and hold-ups.

✔️ You don't need an IOSS number to use our service. Therefore you are not restricted to the IOSS maximum value threshold. Uniquely, we can pay the import charges on behalf of your customer and charge this back to you. It works like DDP but without a surcharge. We can also clear on an IOSS number if you have one.

✔️ No VAT, duty or any other 'handling' fees will ever be requested from your customers on delivery. Therefore they are highly unlikely to refuse and return the parcel.

✔️ Simple charging structure without surcharges. You will know exactly what our charge will be before you ship it. Our tariff includes clearance and VAT/duty paid in advance. Just one simple low per parcel delivery rate which you can view by clicking here or by using the quote tool below. Our service is a 2-5 day delivery time across the EU, with full tracking PUDO & POD options.

✔️ We have integrations with the main e-com shop platforms and WMS systems to automate shipment and label processing. Just let us know what you have or select the appropriate platform in our registration process and you'll be set up in seconds.

Curious how we can do it when other mail and parcel delivery services can't? To find out, get in touch at info@samos-e.com or WhatsApp us by clicking here and you can start a trial today. You'll be absolutely delighted by the alternatively brilliant approach. Its exactly what you've been looking for but didn't think existed.

Click here to view our EU parcel tariff or use the quote tool below. We really look forward to having you onboard! If you have any detailed questions about how our service works you'll probably find them answered here https://samos-e.com/blog/faqs. If not just drop us an email by clicking here.