Sending a parcel to EU from the UK? You must talk to SAMOS            [SAMOS e-commerce LTD](/)Open main menu

Search Services

 Pricing

 Resources

 Blog

[ Login ](https://connect.samos-e.com/login)

![Shipping to EU and beyond? You must talk to SAMOS](https://samos-e.com/storage/173/conversions/shipping-to-eu-you-must-talk-to-samos-main-main.jpg)

Shipping to EU and beyond? You must talk to SAMOS
=================================================

European shipping can be challenging. Are you thinking about sending a parcel from Europe to the UK and wondering how you can ensure cheap and reliable deliveries with or without an IOSS? If so, then you need to talk to SAMOS.

![Picture of Simon Perkins](https://samos-e.com/storage/129/conversions/TBA41DHHU-UB8G6TW2C-a6e01c7f48ad-512-main.jpg) Simon Perkins

Commercial Director at SAMOS

- [How can SAMOS help me with my IOSS?](#content-how-can-samos-help-me-with-my-ioss)
- [Why do e-com businesses use SAMOS and not other parcel carriers?](#content-why-do-e-com-businesses-use-samos-and-not-other-parcel-carriers)
- [How do you trial SAMOS?](#content-how-do-you-trial-samos)
- [Want to know more?](#content-want-to-know-more)

18th October 2023

Updated 9 months ago

Share this article

- [Share on Facebook]()
- [Share on WhatsApp]()
- [Share on LinkedIn]()
- Copy Link

**Following the recent announcement that IOSS company Eurora solutions has filed for bankruptcy, many British e-commerce businesses have been left looking for a swift alternative to manage their IOSS. Some are having to reconsider their EU delivery process entirely.**

**Here, we show how SAMOS can help you determine what you really need from an e-com delivery partner and the best way to ship to Europe.**

[\#](#content-how-can-samos-help-me-with-my-ioss "Permalink")How can SAMOS help me with my IOSS?
------------------------------------------------------------------------------------------------

If your IOSS "intermediary" or provider has increased their fees, no longer exists, filed for bankruptcy or asked you to transfer to another supplier. **[Contact us](/contact-us)** and we can help you find an alternative.

[\#](#content-why-do-e-com-businesses-use-samos-and-not-other-parcel-carriers "Permalink")Why do e-com businesses use SAMOS and not other parcel carriers?
----------------------------------------------------------------------------------------------------------------------------------------------------------

**Service first**

Frustrated dealing with large delivery companies via chatbot? Need to talk to a real person? In this business, most of the time things go smoothly, but things can go wrong. It's what happens when it does that makes all the difference to you. We believe in direct contact with our customers, even up to a senior level. Only this type of direct relationship with our customers ensures that you ultimately give your customers the best possible delivery experience.

**Rates**

Our EU and Worldwide tariffs offer real value. They're easy to follow and have no surcharges at all. No endlessly trying to reconcile complex invoices to work out what you have really been charged!

**EU VAT handling options**

We offer different options for handling VAT for your EU shipments whether you have an IOSS number or not. Either way, we guarantee that your EU customers will never be asked for VAT and fees on delivery. Who else can realistically promise that?

**90% coverage of global e-com markets**

We offer a delivery service to over 90% of the global e-com markets with great rates and service, all delivered within 7 days.

**Integrations**

We integrate with most shop and WMS platforms in an instant, making processing labels and serving your customers a doddle.

**Innovation**

We are shaking up the parcel delivery business with new innovative options, designed to maximise your customer’s experience and grow your business fast.

**Recommendation**

Most of our new customers come from recommendation and referral and we think that says a lot about what we do - offering you real tangible alternative solutions to the status quo.

[\#](#content-how-do-you-trial-samos "Permalink")How do you trial SAMOS?
------------------------------------------------------------------------

Simply **[complete the online registration here](/start-shipping)** and we’ll get you up and running in no time.

[\#](#content-want-to-know-more "Permalink")Want to know more?
--------------------------------------------------------------

[**Frequently Asked Questions about the SAMOS service**](/resources/frequently-asked-questions)

![Picture of Simon Perkins](https://samos-e.com/storage/129/conversions/TBA41DHHU-UB8G6TW2C-a6e01c7f48ad-512-main.jpg) Simon Perkins

Commercial Director at SAMOS

- [How can SAMOS help me with my IOSS?](#content-how-can-samos-help-me-with-my-ioss)
- [Why do e-com businesses use SAMOS and not other parcel carriers?](#content-why-do-e-com-businesses-use-samos-and-not-other-parcel-carriers)
- [How do you trial SAMOS?](#content-how-do-you-trial-samos)
- [Want to know more?](#content-want-to-know-more)

18th October 2023

Updated 9 months ago

Share this article

- [Share on Facebook]()
- [Share on WhatsApp]()
- [Share on LinkedIn]()
- Copy Link

Who is SAMOS?
-------------

SAMOS is parcel logistics company based in London, specialising in creating and engineering customer-focussed e-commerce parcel delivery and returns solutions.

[Find out more about SAMOS ](/about-samos)

 What our customers are saying
------------------------------

SAMOS customers had difficulties shipping into the EU and beyond - until they found SAMOS.

[Read more about our customers ](/customer-stories)

How to contact SAMOS
--------------------

Need more help or do you have any questions for us?

Talk to us

Why not try shipping with SAMOS?
--------------------------------

Request a demo to learn more about how SAMOS can help you ship directly to your customers.

[Request a demo ](/request-a-demo)

### Related Articles

[![Shipping fragrances & cosmetics to the EU](https://samos-e.com/storage/168/conversions/Shipping-Fragrances--&-Cosmetics--to-the-EU-blog---Thumbnail-Graphic--main.jpg)](/blog/eu-shipping/problems-shipping-cosmetics-and-fragrances-across-the-eu-your-solution)25th July 2024[EU shipping](/blog/eu-shipping)

### [ Problems shipping cosmetics and fragrances across the EU? - your solution.](/blog/eu-shipping/problems-shipping-cosmetics-and-fragrances-across-the-eu-your-solution)

We have your solution for shipping beauty products, fragrances and cosmetics across the EU – because you’re worth it!

![Picture of Ben Bagnulo](https://samos-e.com/storage/150/conversions/ben-main.jpg) Ben Bagnulo

CEO at SAMOS

[![EU Logo and mega phone](https://samos-e.com/storage/220/conversions/Thumbnail-Graphic-main.jpg)](/blog/eu-shipping/postal-service-strike-eu-shipping-solution)14th December 2022[EU shipping](/blog/eu-shipping)

### [ Postal service strike (or international outage)? Your EU shipping alternative solution](/blog/eu-shipping/postal-service-strike-eu-shipping-solution)

Regain complete control of your EU shipping during the postal strikes (or international outage) with SAMOS – your go-to delivery alternative to the postal services for EU e-commerce

![Picture of Simon Perkins](https://samos-e.com/storage/129/conversions/TBA41DHHU-UB8G6TW2C-a6e01c7f48ad-512-main.jpg) Simon Perkins

Commercial Director at SAMOS

[![SAMOS for business. Optimised EU Parcel Delivery](https://samos-e.com/storage/214/conversions/Thumbnail-Graphic-main.jpg)](/blog/eu-shipping/samos-for-business-optimised-eu-parcel-delivery)8th December 2022[EU shipping](/blog/eu-shipping)

### [ Shipping Reinvented for the EU](/blog/eu-shipping/samos-for-business-optimised-eu-parcel-delivery)

Forget slow, costly, outdated parcel shipping. Our direct injection EU delivery model isn’t just an upgrade - it’s a whole new playbook. Faster clearances, smarter processes, and a delivery experience your competitors can’t match. This isn’t standard EU shipping. It’s the future.

![Picture of Simon Perkins](https://samos-e.com/storage/129/conversions/TBA41DHHU-UB8G6TW2C-a6e01c7f48ad-512-main.jpg) Simon Perkins

Commercial Director at SAMOS

Footer
------

### Services

- [Parcel Delivery ](/services/parcel-delivery)
- [Parcel Returns ](/services/parcel-returns)
- [All Integrations ](/services/integrations)
- [Parcel Tracking ](/services/parcel-tracking)
- [Shipping to the EU](/services/parcel-delivery/europe)
- [Shipping fragrances &amp; cosmetics to the EU](/blog/eu-shipping/problems-shipping-cosmetics-and-fragrances-across-the-eu-your-solution)
- [Learn about IOSS for EU Shipping ](/blog/ioss)

### Integrations

- [Shopify](/services/integrations/shopify)
- [Shipstation](/services/integrations/shipstation)
- [Linnworks](/services/integrations/linnworks)
- [Mintsoft](/services/integrations/mintsoft)
- [WooCommerce](/services/integrations/woocommerce)
- [Shiptheory](/services/integrations/shiptheory)
- [Despatch Cloud](/services/integrations/despatch-cloud)
- [Magento](/services/integrations/magento)
- [Pimento](/services/integrations/pimento)

### Company

- [About SAMOS ](/about-samos)
- [Customer Stories ](/customer-stories)
- [Shipping Rates ](/pricing/samos-shipping-rates)
- [Return Rates ](/pricing/samos-return-rates)
- [Request a Demo ](/request-a-demo)
- [Sustainability ](/resources/sustainability)
- [Resources ](/resources)
- [Contact Us ](/contact-us)

### Terms &amp; Conditions

- [Website T&amp;Cs ](/website-terms-and-conditions)
- [Privacy &amp; Cookies ](/privacy-and-cookie-policy)
- [Shipping T&amp;Cs ](/shipping-terms-and-conditions)

[Facebook](https://www.facebook.com/samos.ecom/)[LinkedIn](https://www.linkedin.com/company/samos-e-commerce/)[Instagram](https://www.instagram.com/samosecommerce/?hl=en)[YouTube](https://youtube.com/@samose-commerce4997?si=rqZ4UmQ6V1we6Kuk)

© 2026 SAMOS e-commerce LTD
