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Samos Connect EU Parcel Service - Alternatively brilliant.


Article by Simon Perkins

21 April 2021 / 4 minute read

Click here to view our EU parcel tariff and start shipping with us today!

If you've seen your EU e-com sales reduce since Brexit, you're certainly not alone and you'll be over the moon you found this.

We think that to maintain and grow e-com sales in the EU it is vital that you and your EU customers have the same delivery charges and experience as they did before Brexit. The trouble is there isn't an EU parcel delivery service that can competently enable this at the right price and service without eating too much in to your margins.......until now.

The Problem

Since Brexit most parcel carriers have been surcharging for EU customs clearance and DDP etc over and above the base freight charges, which has meant that shipping to the EU is a lot more expensive than since before Brexit.

The delivery times, customer service and delays since Brexit have also been patchy to say the least. Add to this EU customers being hit with duty, VAT and local 'handling' charges of up to €60 because the parcels simply haven't been cleared properly and the result is that they've lost some confidence in buying from UK based e-com websites, resulting in fustration and loss of sales. Sound familar?

The Solution

We have completely dismantled and re-engineered the whole UK to EU parcel delivery process to make it 'Brexit proof'. We have torn up the rule books followed by the others and created a unique EU customs clearance and parcel delivery solution, ultimately enabling a 'pre-Brexit' price point and service for our customers.

With our Samos Connect service, we've ensured that no fiddley VAT, duty or any other 'handling' charges are requested from your customers on delivery, meaning that their delivery experience is absolutely spot on. With ultra low delivery costs, actual people always available to talk to and no service compromises to make, your EU customers will again be delighted and confident that you can get your product to them without them incurring further charges or have a long wait for delivery.

We have control of our own costs, therefore we do not need to surcharge you for DDP, clearance or anything else. Just one simple low delivery rate. Our service is a 2-5 day delivery time across the EU, with full tracking PUDO & POD options.

We're IOSS ready! Businesses sending ecom in to the EU may need to be IOSS ready from 1st July 2021. We can help set you up with an EU Intermediary, EU VAT and IOSS ID to take all the pain away! Click here for more details.

Sound good? To find out how we do it, get in touch at or WhatsApp us by clicking here. You'll be absolutely delighted by the alternatively brilliant approach. It is exactly what you've been looking for but didn't think existed! Click here to view our EU parcel tariff and start shipping with us today!

Who are we? SAMOS e-commerce - Alternatively brilliant.

We are a logistics company specialising in e-commerce parcel shipping from the UK to the EU, Russia and Israel. We totally understand the fustrations of using parcel and post delivery services so we engineered these out of our service. Customers always ask us "why didn't we know about you before?" Well, you do now. We can ship all your B2C parcels across the EU whether you're on the IOSS scheme or not. If not, you can use our DDP service. We do not surcharge at all, just one ultra-low cost per parcel. Simple. You can find more information about our EU B2C parcel service by clicking here. or for more information about us click here.

What Our Customers Say

‘’We are incredibly happy with the service provided by Samos and would recommend their EU shipment services to any businesses requiring a solution for EU logistics since Brexit. Deliveries are fast and our customers are happy. Samos take all the stress and hassle of the new (and confusing) requirements away and provide a comprehensive and fully rounded service for both us and our customers. It’s win-win solution. We were apprehensive about the future of shipping B2C into the EU after experiencing delays in transit and confusion around additional charges, until we joined Samos. They are incredibly helpful, knowledgeable and reliable, it really is joy to be working with them.’’ - Alie Mackintosh, CEO, AYM -