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Samos Connect EU Parcel Service - Alternatively brilliant.


Article by Simon Perkins

21 April 2021 / 5 minute read

Click here to view our EU parcel tariff and start shipping with us today!

If you've seen your EU e-com sales reduce since Brexit and having EU parcels refused and returned, you're certainly not alone and you'll be over the moon you found this.

We think that to maintain and grow e-com sales in the EU it is vital that you and your EU customers have the same delivery charges and experience as they did before Brexit. The trouble is there appears to be no EU parcel delivery company that can competently enable this at the right price and service.........until now.

The Problem

  1. Since Brexit most parcel delivery companies have been surcharging for EU customs clearance and DDP etc over and above the base freight charges, which has meant that shipping to the EU is a lot more expensive.

  2. Long parcel delivery times, poor customer service, unexplained delays, parcel refusals and returns have been commonplace.

  3. EU customers are regularly being hit with duty, VAT and 'local handling' charges of up to €60 resulting in refusals, returns, fustration, loss of sales and the risk of bad reviews.

The result is that customers based inthe EU have lost some confidence in buying from UK based e-com websites.

All sound familar? Fustrating isn't it?

There is another way....

The Solution

At Samos we have totally dismantled, re-mapped and re-engineered the whole UK to EU parcel delivery process to make it 'Brexit proof'. We have torn up the rule books followed by the other mail and parcel delivery companies and have created a unique hybrid EU customs clearance and parcel delivery solution, ultimately enabling a 'pre-Brexit' price point and service for our customers.

With our Samos Connect service, we've ensured that fiddley VAT, duty or any other 'handling' charges are never requested from your customers on delivery, meaning that their delivery experience is absolutely spot on. Refusals and returns will be a thing of the past, and with our ultra low delivery costs, actual people always available to talk to and no service compromises to make, your EU customers will again be delighted and confident to order from you and get your product to them without them incurring further charges or having customs and delivery problems.

We have control of our own costs, therefore we do not need to surcharge you for delivering your orders. Our tariff includes clearance and VAT/duty paid in advance. Just one simple low delivery rate which you can view by clicking here or by using the quote tool below. Our service is a 2-5 day delivery time across the EU, with full tracking PUDO & POD options.

We're IOSS ready! You don't need an IOSS number to use our service but if you require one we can help set you up with one by putting you in touch with our approved EU Intermediaries, to take all the pain away! Click here for more details.

Sound good? - or still skeptical and wonder how we can do it when other established mail and parcel delivery services can't? Well, to find out how we do it and trial our service straight away, get in touch at or WhatsApp us by clicking here. You'll be absolutely delighted by the alternatively brilliant approach. It is exactly what you've been looking for but didn't think existed. Click here to view our EU parcel tariff or use the quote tool below. We really look forward to having you onboard! If you have any detailed questions about our service you'll probably find them answered here If not just drop us an email by clicking here.

Who are we? SAMOS e-commerce - Alternatively brilliant.

We are a parcel logistics company specialising in creating and engineering customer-focussed e-commerce parcel delivery solutions. We have become particularly well known for our hybrid EU parcel delivery solution. It's growing very fast and enabled so many e-com businesses to get back on track and develop their EU markets without fear of all the export problems experienced with the other mail and parcel delivery companies.

We totally understand the fustrations of using parcel and post delivery services so we have engineered these out of our service. Customers always ask us "why didn't we know about you before?" Well, you do now. We can ship all your B2C parcels across the EU whether your have an IOSS number or not. We do not surcharge at all, just one ultra-low cost per parcel. Simple. For more information about us click here.

What Our Customers Say

‘’We are incredibly happy with the service provided by Samos and would recommend their EU shipment services to any businesses requiring a solution for EU logistics since Brexit. Deliveries are fast and our customers are happy. Samos take all the stress and hassle of the new (and confusing) requirements away and provide a comprehensive and fully rounded service for both us and our customers. It’s win-win solution. We were apprehensive about the future of shipping B2C into the EU after experiencing delays in transit and confusion around additional charges, until we joined Samos. They are incredibly helpful, knowledgeable and reliable, it really is joy to be working with them.’’ - Alie Mackintosh, CEO, AYM -