Yes, there is a solution to EU parcel shipping problems that works brilliantly - and you've just found it.
Here at SAMOS we have over 60 collective years of experience in the global parcel delivery business. Way before the UK left the EU in January 2021 we were busy planning a solution knowing that EU parcel shipping was about to hit a brick wall, and it did. So we brought our solution to life.
Since then, our EU parcel service has flourished and built a strong reputation for being the best of its kind. Its hybrid, some would say quirky, but it works brilliantly.
When we created this service, we understood the problems that required a solution. We ensured certain criteria were met creating the ultimate solution to all post-Brexit EU parcel delivery problems.
1. The EU Delivery Experience Solution
We started off with the receiver’s - your customer’s - delivery experience. We wanted this to be the same as it was before the UK left the EU. Our solution means parcels just get delivered. No VAT, no duty, or any other local handling fees to pay before delivery. Only this kind of service will encourage repeat business and brand loyalty by giving your EU customers the confidence to buy from you, and come back for more.
2. The EU VAT Solution
The only way to ensure that your customer has no VAT to pay on delivery is to either have an IOSS number or reverse the import VAT back to you, the UK shipper. We do both, and unlike other parcel and mail delivery companies we don’t surcharge you for reversing the VAT back to you. This way, all charges including VAT are completely dealt with at checkout stage with your customer. No surprise charges for anyone.
3. The EU Customs Issue Solution
We understand that you struggle with shipping certain items into the EU or to specific EU member states, and that customs issues can often be to blame. With our solution, we route and clear EU parcels in a very specific way. This means our exposure to customs issues are immeasurably reduced. We have virtually no customs issues on our service.
4. The EU Parcel Price Solution
We know what you’re being charged. A shipping rate, and possibly 3 or 4 additional charges for clearance, DDP, fuel, and the list goes on. It’s making you less competitive. With us you have one simple, low parcel rate that includes absolutely everything. Our rates are exactly what will appear on your invoice.
5. The Integration Solution
If you’re shipping higher volumes into the EU, your system requires efficiency and therefore you may be integrated. We have a portfolio of integrations. We also have a Shopify app that enables you to create our labels straight from your Shopify store.
Sceptical, curious, intrigued?
From what you have experienced, been told, or read about online, you’re probably wondering how we’re able operate a service like this. This is the most common question we get asked. The answer is that we are small, agile, experienced, and intrepid. Huge parcel and mail delivery corporations are unable to route and clear parcels like we do because of the sheer volumes they carry. What we do is not rocket science, it’s just logical. If you're sceptical, curious, or intrigued, get in touch with us and trial our service. If you are looking for the ultimate solution for hassle-free EU shipping, it will be the best decision you made today.
More on SAMOS
How our service works – click here
FAQ’s – click here
Our tariff - click here
Our integrations - click here
Trial us - click here
Chat on WhatsApp - click here
Email - click here
Who are we?
We are a parcel logistics company specialising in creating and engineering customer-focussed e-commerce parcel delivery solutions. We have become particularly well known for our hybrid EU parcel delivery solution. It's growing very fast and enabled so many e-com businesses to get back on track and develop their EU markets without fear of all the export problems experienced with the other mail and parcel delivery companies.
We totally understand the frustrations of using parcel and post delivery services so we have engineered these out of our service. Customers always ask us "why didn't we know about you before?" Well, you do now. We can ship all your B2C parcels across the EU whether your have an IOSS number or not. We do not surcharge at all, just one ultra-low cost per parcel. Simple. For more information about us click here.
What Our Customers Say
Peace, Founder and owner at Nubia's Crown - www.nubiascrown.com -
Watch a vlog by Peace at Nubia's Crown, one of our amazing customers, discussing our service here.
Alie Mackintosh, CEO at AYM, www.aym-studio.com -
‘’We are incredibly happy with the service provided by Samos and would recommend their EU shipment services to any businesses requiring a solution for EU logistics since Brexit. Deliveries are fast and our customers are happy. Samos take all the stress and hassle of the new (and confusing) requirements away and provide a comprehensive and fully rounded service for both us and our customers. It’s win-win solution. We were apprehensive about the future of shipping B2C into the EU after experiencing delays in transit and confusion around additional charges, until we joined Samos. They are incredibly helpful, knowledgeable and reliable, it really is joy to be working with them."
Daphne, Co-founder at TIC CC, tic-cc.com -
"We have been working with Samos since November 2021 to fulfil all our EU customer orders. Previously we had been using mail services, which meant a lot of hassle with customs and increased expenditure to the customer and us, and taking several weeks for parcel deliveries. We have trialled other courier companies, who’s services, pricing and customs issues have been appalling.
Since using Samos our EU order deliver is running smooth and fast, without any issues. Customers also get delivery notifications, and can easily keep track of their parcels. Their online platform is very easy to use with minimal time spent to create shipping labels and customs paperwork. The prices are extremely competitive, and the customer services is the best we have experienced compared to any other delivery partner and couriers. This has been the best service provider we have worked with. I would highly recommend Samos!"