How to get started on the SAMOS Shopify App & start shipping [SAMOS e-commerce LTD](/)Open main menu Search Services Pricing Resources Blog [ Login ](https://connect.samos-e.com/login) ![How to get started on the SAMOS Shopify App](https://samos-e.com/storage/189/conversions/how-to-get-started-on-the-samos-app-main-main.jpg) How to get started on the SAMOS Shopify App =========================================== How to set up international shipping on Shopify. A step by step guide on how to get started using the SAMOS Shopify App ![Picture of Simon Perkins](https://samos-e.com/storage/129/conversions/TBA41DHHU-UB8G6TW2C-a6e01c7f48ad-512-main.jpg) Simon Perkins Commercial Director at SAMOS - [Want to know more?](#content-want-to-know-more) 26th September 2022 Updated 9 months ago Share this article - [Share on Facebook]() - [Share on WhatsApp]() - [Share on LinkedIn]() - Copy Link **[Start shipping with SAMOS](/start-shipping) | [Request a demo](/request-a-demo)** SAMOS has launched a new integration with Shopify via the SAMOS Shopify App. This app allows Shopify users to enjoy the complete peace of mind of hassle-free EU shipping. We use a single point of customs clearance and advance payment of import charges to ensure your customers never get a doostep charge. And we look after sellers too - you'll never get a surcharge from us, and you don't need an IOSS number to use our service. ![SAMOS on shopify app](https://d3u90epu6aq47b.cloudfront.net/uploads/shopify-app-blog-header.jpg) The SAMOS Shopify app enables you to create SAMOS labels and customs data in seconds straight from your Shopify platform. This means you don't need to enter customer data into our portal, as it is all done automatically, saving you time and costly mistakes. **Here's how to get started:** If you're not already a SAMOS customer, you'll need to sign up for an account. Simply complete this [**online form**](https://samos-e.com/start-shipping) and we'll send you everything you need to know to get started. Once you're set up, follow the instructions below to connect you Shopify and SAMOS accounts. 1. Make sure your Shopify log-in has permission to install apps 2. In the Shopify system, go to Apps > SAMOS Connect > Add app OR find the **[SAMOS App](https://apps.shopify.com/samos-connect?)** in the Shopify app list 3. Create an account using the registration page. The email address you use must be the Shopify master admin registered email address. 4. Email [**info@samos-e.com**](mailto:info@samos-e.com) to get an API key 5. Click “add” to add your API key 6. Click “view” from the orders 7. Select what you would like to fulfil in the order. Most orders are 1 or 2 items, and they can all be fulfilled in one go. (NB: if you have one order across multiple boxes use the same process for partially fulfilling the order by selecting which items are in each box. For example, to partially fulfil an order select “0” for items that will not be in the parcel or “1”, “2” etc for items that will be in the parcel. Any items left over can either be shipped later or consigned to another parcel. It will remain listed as unfulfilled until it is consigned.) 8. Click on fulfil items. It will say “Parcel Created Successfully” or you may get an error message if there is an issue with your data. 9. Your labels will be ready, click on “Download label” For any issues relating to the SAMOS Shopify app, please email[**info@samos-e.com**](mailto:info@samos-e.com) or contact your Account Manager. Top tip! To create itemised charges in your checkout process such as import charges, try using apps such as [**Upcharge**](https://apps.shopify.com/product-fees) and [**Zonos**](https://apps.shopify.com/duty-and-tax-calculator-iglobal-stores). These are unaffiliated to SAMOS, so please contact them directly for assistance. [\#](#content-want-to-know-more "Permalink")Want to know more? -------------------------------------------------------------- [**How the SAMOS service works**](https://samos-e.com/blog/eu-shipping/samos-connect-eu-parcel-service) [**Frequently Asked Questions about the SAMOS service**](/resources/frequently-asked-questions) [**View the SAMOS full tariff**](/pricing/samos-shipping-rates) [**SAMOS integrations**](/services/integrations) ![Picture of Simon Perkins](https://samos-e.com/storage/129/conversions/TBA41DHHU-UB8G6TW2C-a6e01c7f48ad-512-main.jpg) Simon Perkins Commercial Director at SAMOS - [Want to know more?](#content-want-to-know-more) 26th September 2022 Updated 9 months ago Share this article - [Share on Facebook]() - [Share on WhatsApp]() - [Share on LinkedIn]() - Copy Link Who is SAMOS? ------------- SAMOS is parcel logistics company based in London, specialising in creating and engineering customer-focussed e-commerce parcel delivery and returns solutions. [Find out more about SAMOS ](/about-samos) What our customers are saying ------------------------------ SAMOS customers had difficulties shipping into the EU and beyond - until they found SAMOS. [Read more about our customers ](/customer-stories) How to contact SAMOS -------------------- Need more help or do you have any questions for us? Talk to us Why not try shipping with SAMOS? -------------------------------- Request a demo to learn more about how SAMOS can help you ship directly to your customers. [Request a demo ](/request-a-demo) ### Related Articles [![SAMOS Platform Integrations](https://samos-e.com/storage/222/conversions/Thumbnail-Graphic-main.jpg)](/blog/platform-integrations/samos-platform-integrations)29th March 2022[Shopping platform integrations](/blog/platform-integrations) ### [ SAMOS platform integrations](/blog/platform-integrations/samos-platform-integrations) Update on our current platform integrations to seamlessly import your shipping info and create our labels automatically from your shop system ![Picture of Simon Perkins](https://samos-e.com/storage/129/conversions/TBA41DHHU-UB8G6TW2C-a6e01c7f48ad-512-main.jpg) Simon Perkins Commercial Director at SAMOS [![Shiptheory Logo](https://samos-e.com/storage/83/conversions/Logo_Round-1200x1200-main.jpg)](/blog/platform-integrations/shiptheory)30th December 2021[Shopping platform integrations](/blog/platform-integrations) ### [ Great news! SAMOS teams up with Shiptheory](/blog/platform-integrations/shiptheory) SAMOS is now fully integrated with Shiptheory ![Picture of Simon Perkins](https://samos-e.com/storage/129/conversions/TBA41DHHU-UB8G6TW2C-a6e01c7f48ad-512-main.jpg) Simon Perkins Commercial Director at SAMOS Footer ------ ### Services - [Parcel Delivery ](/services/parcel-delivery) - [Parcel Returns ](/services/parcel-returns) - [All Integrations ](/services/integrations) - [Parcel Tracking ](/services/parcel-tracking) - [Shipping to the EU](/services/parcel-delivery/europe) - [Shipping fragrances & cosmetics to the EU](/blog/eu-shipping/problems-shipping-cosmetics-and-fragrances-across-the-eu-your-solution) - [Learn about IOSS for EU Shipping ](/blog/ioss) ### Integrations - [Shopify](/services/integrations/shopify) - [Shipstation](/services/integrations/shipstation) - [Linnworks](/services/integrations/linnworks) - [Mintsoft](/services/integrations/mintsoft) - [WooCommerce](/services/integrations/woocommerce) - [Shiptheory](/services/integrations/shiptheory) - [Despatch Cloud](/services/integrations/despatch-cloud) - [Magento](/services/integrations/magento) - [Pimento](/services/integrations/pimento) ### Company - [About SAMOS ](/about-samos) - [Customer Stories ](/customer-stories) - [Shipping Rates ](/pricing/samos-shipping-rates) - [Return Rates ](/pricing/samos-return-rates) - [Request a Demo ](/request-a-demo) - [Sustainability ](/resources/sustainability) - [Resources ](/resources) - [Contact Us ](/contact-us) ### Terms & Conditions - [Website T&Cs ](/website-terms-and-conditions) - [Privacy & Cookies ](/privacy-and-cookie-policy) - [Shipping T&Cs ](/shipping-terms-and-conditions) [Facebook](https://www.facebook.com/samos.ecom/)[LinkedIn](https://www.linkedin.com/company/samos-e-commerce/)[Instagram](https://www.instagram.com/samosecommerce/?hl=en)[YouTube](https://youtube.com/@samose-commerce4997?si=rqZ4UmQ6V1we6Kuk) © 2026 SAMOS e-commerce LTD