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👋🏼 Hello. We’re SAMOS.
We have developed the UK’s first ultra-simple UK to EU B2C parcel delivery solution unlike any other parcel delivery company.
You probably landed here after searching for a post-Brexit EU parcel delivery solution (or a variation on that theme!) looking for something new and innovative that solves your EU shipping problems. Congratulations, you've just found it!
Welcome.
We handle everything for you. No need to be an expert on all the rules, regulations, and technology.
How our service works:
1. No need for an IOSS number
2. No ‘doorstep’ fees before delivery
3. Vastly simplified customs process
4. 3-5 day delivery time
5. Full tracking
6. Shopify app
7. We integrate with most online shop, shipping and WMS systems
8. Simple all-inclusive tariff
9. One-to-one customer support
10. ⭐️⭐️⭐️⭐️⭐️ “Excellent” customer reviews
Tell me more! - Let’s look in more detail at the 10 points above:
1. IOSS number You do not need to register, administer, or pay for an IOSS number on our service. We reverse the import charges back to you in the UK free of charge. We can accept shipments with an IOSS number too, such as your own IOSS number or for items sold on marketplaces where you are using the marketplace’s IOSS number. More details here
2. No ‘doorstep’ fees Your EU customers will NEVER be asked for doorstep fees such as VAT, duty, and admin fees meaning your customers will order from you again and again. You’ll develop repeat business and customer loyalty. It’s very unlikely they'll refuse delivery and return the order. More details here.
3. Simplified customs process Other parcel delivery companies clear parcels through customs in each of the 27 different EU member states. This means 27 different rules and regulations on what they will or won't accept from The UK. What’s the point in making it that complicated? We don't. We export parcels into the EU ourselves via one entry point. This immeasurably simplifies the customs process. As a result your goods are very unlikely to be refused or returned. More details here.
4. 3-5 day delivery time It's around 3-5 days from when we receive your parcel to when your customer takes delivery of their order depending on destination. Parcels are delivered quicker the closer to the UK the receiver is. More details here.
5. Full Tracking When you create a shipment on our system, we give you a tracking number and hyperlink to forward to your customer to track their order through to delivery. They can also divert the package to a collection point if they prefer.
6. Shopify App If you run a Shopify store our Shopify app integrates with your store. This enables you to fufil orders & create our shipping labels and export data in seconds. More details here.
7. We integrate with most shipping and WMS systems We have an API which can be integrated with most systems. We are already connected to Linnworks, Mintsoft, Orderwise, Shiptheory, and Despatch cloud. More details here.
8. Simple all-inclusive tariff Our tariff includes all costs. We do not surcharge for anything. We have no subscription fee. For example it's £10.89 up to 1kg to Germany. See our full tariff here.
9. One-to-one customer support We’ll deal with any queries you have directly with you and help you through to resolution. No waiting on hold or recorded options.
10. ⭐️⭐️⭐️⭐️⭐️ “Excellent” Customer reviews Find out all the ways we can helphere.
We could add more detail here on exactly how we do it, but our competitors will question why they didn't think of it first! We've trippled in size within 6 months, so we know we're doing something right.
Contact us any way you prefer below and let's have a chat about your requirements and how we can help you.
Want to know more?
Frequently Asked Questions about the SAMOS service
Who is SAMOS?
SAMOS is parcel logistics company based in London, specialising in creating and engineering customer-focussed e-commerce parcel delivery solutions. We have become particularly well known for our EU parcel delivery solutions. It's growing very fast and enabled so many e-com businesses to get back on track and develop their EU markets without fear of all the export problems experienced with the other mail and parcel delivery companies.
We totally understand the frustrations of using parcel and post delivery services globally, so we have engineered these out of our service. Customers always ask us, "Why didn't we know about you before?" Well, you do now. We can ship all your B2C parcels across the EU and beyond and whether you have an IOSS number or not. We do not surcharge at all, just one ultra-low cost per parcel. Find out more about SAMOS.
What Our Customers Say
Read how SAMOS customers had difficulties shipping into the EU and beyond - until they found SAMOS.
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