Hong Kong, e-commerce and logistics
Hong Kong is a global trading hub.
Boasting a tech-savvy population and advanced digital infrastructure, it’s easy to see why this e-commerce market is thriving. Read on to compare the market, prices and delivery times.
Why ship to Hong Kong?
As a result, Hong Kong’s e-commerce sector is undergoing a significant transformation, and it’s fast becoming a linchpin of the city’s retail landscape. The city has some unique strengths that make it a favourable e-trade destination, not least its highly connected population and a consumer base that increasingly values the convenience and efficiency of online shopping.
Revenue is expected to increase by 7.89% between 2025 and 2029. The market is projected to grow steadily, reaching a market volume of US$7.248 billion by 2029. 1
- US$30.5 billion
- Forecasted e-commerce growth by 2027
- 56%
- Total e-commerce transactions that are made cross border
[Stats taken from: https://paymentscmi.com/insights/hong-kong-ecommerce-market-trends/]
The e-commerce landscape
Hong Kong has maintained its position as one of the world’s leading digital cities with 93% internet penetration rates, which is amongst the highest in the world. According to a 2022 survey on internet usage conducted by the Hong Kong Census and Statistics Department, 96% of in total households in Hong Kong have access to the Internet. A staggering 99.7% are currently accessing the Internet through their smartphone devices.
As well as a world-class logistics infrastructure which has undoubtedly helped promote e-commerce growth in Hong Kong, consumers are at a highly advantageous position due to Hong Kong’s position as the trading port for China. The city also ranks highly in the World Bank’s global ranking of logistics capabilities and quality. 2
Opportunities
Around 7 in 10 online shoppers in Hong Kong make at least one monthly purchase on cross-border e- commerce platforms.3 Consumers make regular purchases from cross- border sites like Tmall, D.com, WeChat, and Amazon. Popular products span the health and beauty, consumer electronics, fashion, household products, and sports equipment sectors. 4
Key players in Hong Kong’s e-commerce market
- Alibaba Group Holiding Limlited
- JD.com Inc
- Amazon.com Inc
- ASOS Plc
- Zalora Group
- eBay Inc
- HKYVmail
- Gaxip
- Yoox Net A-Porter Group S.P.A
- PChome Online Inc
Logistics
Hong Kong is a major global shipping and logistics hub. Its strategic location, well-developed infrastructure, and efficient customs clearance processes make for a seamless delivery experience. Hong Kong also boasts a world-class port, a major airport and extensive rail and road networks connecting it to mainland China.
The essentials
| Transit Times | 5-7 working days |
| Maximum Dimensions | 100cm x 43cm x 43cm |
| Maximum Weight | 20kg |
| Maximum Content Value | 320,000 USD |
| Low-Value Limit | Not applicable - free trade zone |
| Duty | Variable based on product |
Good to know
According to In Corp, one of the most significant e-commerce trends in Hong Kong is the rise of AI-driven personalisation, AR-enhanced shopping experiences, and the expansion of social commerce. These innovations are redefining how businesses engage with customers, resulting in new revenue streams and helping to improve customer retention.5.
What our experts say
“The Hong Kong e-commerce market makes for a promising landscape for businesses seeking new growth opportunities.”
Ben Bagnulo, CEO, SAMOS.
For more information on cheap and fast parcel delivery to Hong Kong, get in touch today