Canada, e-commerce and logistics

Canada is an ideal place to expand your sales reach.

Online retail growth and a strong trade market make for a great e-commerce destination. But how much does it cost to ship there? And how can you ensure you keep logistics simple? Find out more about the best way you can send a parcel to Canada, including destinations like Toronto, Montreal, Vancouver, Calgary, Edmonton, Ottawa and more.

Image of Canada's CN tower

Why ship to Canada?

With a low population density, concentrated in cities along the U.S. border, Canada is easier to deliver to than you might think. Canadian’s have a very positive approach towards trade with the UK – a previous report conducted by Royal Mail found that three in five Canadian shoppers like to buy UK brands 1

  • 62bn USD 2
    Retail e-commerce revenue
  • 76%
    Canadian’s trust that items purchased from the UK will be authentic 3
  • Electronics & appliances
    Products with the highest online sales share

The e-commerce landscape

Canada is the ninth largest market for e-commerce with a revenue of US$58, billion in 2021. In 2022, there were over 27 million e-commerce users in Canada, accounting for 75% of the population. This number is expected to grow to 77.6% in 2025. 4

Opportunities

Canada has many small and medium-sized enterprises (SMEs), but the companies have been slow to enter the eCommerce industry. Canadians cite lower prices and better selection as some reasons for shopping outside the country.

45% of Canadian e-commerce sales come from international websites. 5

Logistics

The estimated cost of shipping to Canada varies depending on the destination, size and weight of the shipment, how quickly it needs to be delivered, and any additional services needed, such as door-to-door shipping.

The essentials

Transit TimesMetro + Regional: 3-8 working days
National: up to 12 working days
Remote areas < 1% total population
Maximum Dimensions Max side < 2 meters / Girth < 3m
Maximum Weight20kg
Duties and Taxes  
Maximum Content ValueCAD 1,600
Low-Value LimitCAD 20
GST 0%10%
DutyVariable based on product; applicable on order over CAD 20
DDP AvailableYes
DDP FeeAs Agreed
Clearance FeeAs Agreed

Good to know

Shipments to Canada from the UK must include customs documentation. It’s important these are completed accurately to avoid parcels being delayed, returned or even destroyed. SAMOS can help you arrange a commercial invoice as part of our service.

What our experts say:

“It’s clear that online retailers can do a lot to secure repeat business from Canadian consumers. Streamlined shopping experiences and an efficient delivery service will give you a huge advantage.”

Simon Perkins, Commercial Director, SAMOS.


To find out more about how SAMOS can help you achieve fast and cost-effective deliveries to Canada get in touch today