How To Ship Pet Products Internationally

Shipping pet products internationally is more challenging than most businesses realise. Even two shipments that look identical on paper can have completely different outcomes at the border — depending on ingredients, documentation and the destination country.

#Why shipping pet products internationally is more complex than you think.

Pet products attract more scrutiny than most consumer goods, which can lead to delays, inspections, or even seizures if you’re not fully prepared. In this guide, we’ll explain why and show you how to avoid common pitfalls.

What you’ll learn in this guide:

  • Can I ship pet food internationally?
  • What pet products are restricted by customs?
  • How do I ship pet products overseas safely?

#Common challenges when shipping pet products internationally.

Global demand for pet products is booming — from specialist food and treats to collars, clothing, grooming products, and supplements. But international shipping isn’t straightforward. Regulations vary widely by country, and small oversights can quickly turn into costly problems.

From a shipping partner’s perspective, these are the most common challenges:

1. Problematic ingredients Pet food and treats are treated like animal agriculture, not retail goods. That means stricter controls and, in some cases, government veterinary inspections. If you can’t clearly prove what’s in your product and where it comes from, your shipment may be held at customs.

Common red flags:

  • Meat or animal by-products
  • Vague or incomplete ingredient lists
  • Missing certificates like EHC (Export Health Certificate) or Veterinary Endorsement
  • Incorrect or misleading HS codes

How to stay ahead:

  • Research regulations in your destination country
  • Ensure clear ingredient labelling and accurate HS codes
  • Partner with an experienced shipping agent

2. The fine line between supplements and medicines

Some products marketed as supplements in one country may be classified as veterinary medicines in another. If misclassified, customs may request import licences or seize shipments.

High-risk triggers:

  • Medical or therapeutic claims
  • Active ingredients unfamiliar to local regulators
  • CBD or calming products

How to stay ahead:

  • Check product classification in each destination country
  • Avoid ambiguous health or behavioural claims

3. Documentation errors (small mistakes, big consequences)

Customs paperwork leaves no room for error. Minor mistakes can cause major delays.

Common mistakes:

  • Generic descriptions like “pet treats”
  • Incorrect HS codes
  • Missing certificates of origin
  • Incomplete ingredient declarations

Tip: always review labels and documentation with your shipping partner before dispatch.

4. Grooming products & hidden hazards

Some grooming products contain ingredients classified as Dangerous Goods (DG), including preservatives, foaming agents, or alcohols. They can still ship internationally but require correct declaration.

Common challenges:

  • Liquids triggering airline safety checks
  • Alcohol, peroxide, or aerosols classed as hazardous
  • Missing MSDS (Material Safety Data Sheets)

Tip: check with your shipping partner before dispatch — airlines and customs take DG classifications seriously.

#Why your shipping partner asks so many questions.

Experienced shipping partners like SAMOS ask detailed questions before shipping pet products. This is not to slow you down but to prevent delays, seizures, fines, and protect your brand reputation.

Questions usually cover:

  • Ingredients and materials
  • Product claims
  • Destination countries
  • Certificates and paperwork

This upfront due diligence saves time, money and stress later.

#FAQ’s: International Pet Product Delivery

How do I ship pet products overseas?

Pet products must comply with the destination country’s import rules, which may vary by product type. Working with a specialist international shipper helps ensure correct documentation and smooth customs clearance.

What is the best way to ship pet food internationally?

Pet food is often regulated and may require permits, ingredient approval, or health certification. Shipping with an experienced provider reduces the risk of delays, rejections, or confiscation.

Can I export pet treats and supplements?

Yes, but many countries restrict animal-based ingredients and supplements. Requirements vary, so checking local regulations before shipping is essential.

How can I avoid delays or seizures when shipping pet products overseas?

Provide accurate ingredient lists, HS codes, certificates, and declare any hazardous materials properly.

What documents do I need to export pet products?

Typical documents include a commercial invoice, packing list, and detailed product descriptions. Some countries may also require health certificates or import permits depending on the product.

#Key take-away: ask before you ship, not after.

Shipping pet products internationally is absolutely possible — but preparation is key. Early conversations with your shipping partner will help you avoid costly mistakes. Once you understand regulations, scaling internationally becomes smoother.

Remember: prevention always beats problem-solving.

Speak to a SAMOS pet product shipping specialist today. We can advise which products ship smoothly and highlight potential issues before you send your first shipment.

Grab a coffee, let's chat about delivering your pet products globally, by making it simple and affordable. Pick a time that suits you.

View our shipping and return rates and start shipping globally with confidence.

Still not convinced? See what our customers say.

SAMOS – Turn global shipping headaches into growth. It all starts here.

Who is SAMOS?

SAMOS is parcel logistics company based in London, specialising in creating and engineering customer-focussed e-commerce parcel delivery and returns solutions.

What our customers are saying

SAMOS customers had difficulties shipping into the EU and beyond - until they found SAMOS.

How to contact SAMOS

Need more help or do you have any questions for us?

Why not try shipping with SAMOS?

Request a demo to learn more about how SAMOS can help you ship directly to your customers.

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