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 India, e-commerce and logistics 
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 India’s e-commerce market is one of the fastest growing in the world 
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With an estimated population of 1.4 billion [1](#ref1), India stands out as one of the fastest growing e-commerce markets in the Asia-Pacific region. Discover more about this vibrant market, plus how to ship your items at the cheapest rates, whilst avoiding delivery problems and customs delays.

![Image of India's Taj Mahal](/build/assets/in-ChDJp6zi.svg)

 Why ship to India? 
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 In India, you’ll find a large, rapidly expanding market that is increasingly growing more affluent. Added to this, there is a large youth population, growing digital penetration and supportive e-commerce government policies in place, which further help enhance the appeal of the market for exporters.

 English is commonly spoken in many places and Indian consumers are open to buying foreign brands. UK-made goods especially are associated with quality and authenticity, particularly in the skincare, fashion, health and supplement markets.

- US$65.73bn Revenue 2025
- 17.7% Revenue change 2025

\[Stats taken from: \]

The e-commerce landscape 
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 India’s rise as a global e-commerce hub is by no means a new trend. The country has seen increasing rates of internet usage and activity across all age groups, for years. And there are no signs of slowing down. Since the pandemic, an increasing share of the retail sector has created a sturdy foundation for digital commerce expansion.

 It’s projected that India will have 1.3 billion internet users by 2030. In 2023, 300 million Indian shoppers were fully engaged in buying their favourite clothing, food, electronics, beauty products and other items online. This figure is expected to grow past 500 million within the next decade. [2](#ref2)

Most popular product categories among Indian online shoppers based on consumer responses [3](#ref3)

1. Grocery (29%)
2. Fashion &amp; Accessories (21%)
3. Electronics (19%)
4. Beauty &amp; Personal Care (12%)
5. Health &amp; Wellness (8%) [4](#ref4)

 Opportunities
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 Many Indian consumers turn to international e-commerce platforms to access brands and products that aren’t easily available locally. This growing preference is fuelled by perceptions of higher quality, unique offerings, and competitive pricing. The trend is especially prominent among India’s young, tech-savvy population, who are increasingly drawn to the convenience and appeal of global shopping.

Top reasons Indian e-commerce shoppers explore international products [5](#ref5)

1. Higher quality (40%)
2. Availability of products not found in India (33%)
3. Discovery of new and interesting products (31%)

53% of Indian shoppers are acquainted with super apps (apps providing multiple services). 78% prefer them over single-category apps. [6](#ref6)

 Logistics 
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 Shipping e-commerce products from the UK to India requires careful planning around customs, costs, and delivery options. You’ll need accurate paperwork, including HS codes and invoices, to clear Indian customs smoothly. Using Delivered Duty Paid (DDP) services helps avoid surprise charges for your customers.

![Shipping box](/build/assets/box-2-DAnn4FuH.svg)

 The essentials 
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 Shipping Cost From £37.19 for a 1kg parcel - see our [shipping rates](/pricing/samos-shipping-rates) Transit Times 2-6 working days Maximum Dimensions  100cm x 43cm x 43cm  Maximum Weight 20kg Duty Basic customs duty variable based on product HS codes, plus a 10% Social Welfare Surcharge on the duty amount IGST 5% or 18% for most goods depending on the product - charged on the value of the goods plus duty [8](#ref8) Recipient KYC Recipients must provide ID for customs clearance - Aadhaar, passport, PAN or Voter ID for individuals, GSTIN for registered businesses [7](#ref7)

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Good to know
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 India’s returns infrastructure is still developing. Since returns from India can be expensive, consider offering return-less refunds or establishing an affordable returns service via your logistics partner.

 Need a reliable, cost-effective returns service? Check out [SAMOS Returns](/services/parcel-returns) for unparalleled simplicity and expertise.

What our experts say
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“With India’s growing economy, large online shopper base, and strategic government initiatives, cross-border e-commerce presents some strong opportunities.”

Ben Bagnulo, CEO, SAMOS.

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 For more information on cheap and fast parcel delivery to India, [get in touch today](mailto:info@samos-e.com)

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