E-commerce, SAMOS and Chile [SAMOS e-commerce LTD](/)Open main menu Search Services Pricing Resources Blog [ Login ](https://connect.samos-e.com/login) Chile, e-commerce and logistics ================================= Chile has one of the most advanced e-commerce markets in Latin America ------------------------------------------------------------------------ With high online spending per capita, strong digital adoption and a rapidly expanding user base, online shopping in Chile continues to boom. This guide outlines the current e-commerce environment and helps you compare the best, fastest and most affordable strategies for international shipping, so you can choose the cheapest, most efficient way to send parcels to Chile. ![Image of Chile's Ahu Tongariki](/build/assets/cl-DBbw2EGC.svg) Why ship to Chile? -------------------- Chile is a leading Latin American economy with strong institutions and long-term macroeconomic stability, making it a reliable destination for both imports and exports. Shipping online goods to Chile is highly attractive due to its fast-growing e-commerce sector, high smartphone and internet penetration, and a strong middle class with rising purchasing power. For businesses, this creates a major opportunity to reach online shoppers who increasingly buy international items. - Fashion [1](#ref1)Most purchased online product - 90% [2](#ref2)Percentage of adults shopping online in Chile The e-commerce landscape ------------------------ Whether you sell fashion, footwear, electronics, beauty or digital products, Chile offers a large and active online consumer base. E-commerce sales continue to rise, supported by a robust technological ecosystem and accelerated digital adoption after the COVID-19 pandemic. Growing use of credit cards, the rollout of 5G, a strong mobile-first shopping culture and the dominance of local platforms like Mercado Libre strengthen Chile’s position in the global e-commerce market. Online shoppers are evenly divided between men and women, with women gradually increasing their share. The largest demographic is 26–40-year-olds, followed by 41–55-year-olds. Around 36% of online buyers come from high-income households. [3](#ref3) A study by Statista shows Chile had 12.7 million e-commerce users in 2022, projected to reach 13.7 million by 2027. [1](#ref1) Opportunities -------------- According to Statista, the top cross-border e-commerce categories in 2022 were: - Clothing (57%) - Accessories and gifts (42%) - Technology (31%) - Shoes (31%) The most popular platforms for international purchases were AliExpress, Amazon, Wish, Shein and eBay — sites known for cheap prices, product variety and fast express shipping options. [4](#ref4) CyberDay and CyberMonday are major online shopping events promoted by the E-commerce Committee of the Santiago Chamber of Commerce (CCS) and they play a crucial role in driving e-commerce growth. These events consistently boost online traffic, parcel volumes, and international mail shipments, making them essential for sellers planning promotions and competitive shipping rates. [5](#ref5) Logistics ----------- Chile benefits from a modern infrastructure with advanced logistics networks and efficient seaports, supporting reliable international shipping and express deliveries. According to Statista, home delivery is the preferred method for 84% of online shoppers, followed by in-store pickup at 24%. For senders, this highlights the importance of choosing affordable, fast and dependable final-mile delivery options to avoid delays and shipping problems. ![Shipping box](/build/assets/box-2-DAnn4FuH.svg) The essentials ---------------- Shipping Cost From £36.27 for a 1kg parcel - see our [shipping rates](/pricing/samos-shipping-rates) Transit Times 2-6 working days Maximum Dimensions 100cm x 43cm x 43cm Maximum Weight 20kg Duty-Free Limit None for VAT - since 25 October 2025, 19% VAT applies from the first peso [7](#ref7) VAT 19% - usually charged at checkout by registered online stores, otherwise collected on arrival [8](#ref8) Duty No duty on personal-use goods up to US$500 per item (including charges), 6% above that [9](#ref9) [10](#ref10) - UK-origin goods are usually 0% with valid proof of origin [11](#ref11) Customs Agent Shipments over US$3,000 must be cleared by a customs agent [12](#ref12) Recipient ID The recipient's RUT is needed on the courier guide [13](#ref13) --- Good to know ------------ On 1 June 2020, Chile enacted a 19% VAT on digital services provided by foreign suppliers, which are required to register with the tax authority. [6](#ref6) What our experts say -------------------- “Chile has rapidly emerged as one of Latin America’s most digitally advanced markets, making it a prime destination for e-commerce entrepreneurs.” Simon Perkins, Commercial Director, SAMOS. --- Get in touch today to compare prices and find the best, most affordable ways to send your parcels to Chile. [Get in touch](mailto:info@samos-e.com) --- 1\. 2\. 3\. 4\. 5\. 6\. 7\. 8\. 9\. 10\. [https://www.aduana.cl/aduana/site/docs/20260108/20260108104353/oficio\_circular\_\_flujo\_\_98\_2026\_00097\_1.pdf](https://www.aduana.cl/aduana/site/docs/20260108/20260108104353/oficio_circular__flujo__98_2026_00097_1.pdf) 11\. 12\. 13\. 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