There's nothing worse than discovering your customer has been charged unexpected customs fees when their order arrives.
For UK e-commerce businesses shipping internationally, this is one of the biggest causes of frustration we see.
That's where DDP shipping - meaning Delivered Duty Paid - makes a difference. With DDP shipping, all import duties, taxes, and customs fees are paid upfront.
Your customer sees the final, all-inclusive price at checkout, with no surprise bills from couriers and no extra steps required at delivery.
DDP (Delivered Duty Paid) is an Incoterm that puts the seller in control of the entire delivery - including customs clearance, duties, and taxes.
This is different from DAP (Delivered At Place), where the buyer pays import fees on delivery.
For international shoppers - especially those buying cross-border for the first time - DDP removes uncertainty from your service and makes overseas purchasing feel as simple as buying locally.
SAMOS makes DDP shipping simple and predictable for e-commerce businesses.
Our shipping charges include duties and taxes, allowing you to accurately calculate and collect the full 'landed cost' at checkout. When the shipment arrives overseas, any VAT and import duties are assessed by local customs authorities and billed directly back to SAMOS - not your customer.
This means:
You can view our DDP-inclusive pricing on our pricing page.
Post-Brexit, UK-EU shipments require:
With DDP, the seller and shipping partner handle everything, ensuring EU customers are not hit with unexpected fees on delivery - protecting trust and repeat sales.
Prepaid charges speed up customs clearance.
Duties and taxes are handled upfront.
Final prices shown at checkout reduce cart abandonment.
Shoppers prefer retailers who remove friction.
Discover how DDP shipping can help your business deliver faster, more transparent, and more reliable international orders.
Talk to an international shipping expert today and see how SAMOS can help make DDP work for your e-commerce business.