👋🏼 Hello. We’re SAMOS.
We have developed the UK’s first ultra-simple UK to EU B2C parcel delivery solution unlike any other parcel delivery company.
You probably landed here after searching for a post Brexit EU parcel delivery solution (or a variation on that theme!) looking for something new and innovative that solves your EU shipping problems. Congratulations, you've have just found it!
We handle everything for you. No need to be an expert on all the rules, regulations, and technology.
How our service works:
1. No need for an IOSS number
2. No ‘doorstep’ fees before delivery
3. Vastly simplified customs process
4. 3-5 day delivery time
5. Full tracking
6. Shopify app
7. We integrate with most online shop, shipping and WMS systems
8. Simple all-inclusive tariff
9. One to one customer support
10. ⭐️⭐️⭐️⭐️⭐️ “Excellent” customer reviews
Tell me more! - Let’s look in more detail at the 10 points above:
1. IOSS number You do not need to register, administer, or pay for an IOSS number on our service. We reverse the import charges back to you in the UK free of charge. We can accept shipments with an IOSS number too, such as your own IOSS number or for items sold on marketplaces where you are using the marketplace’s IOSS number. More details .
2. No ‘doorstep’ fees Your EU customers will NEVER be asked for doorstep fees such as VAT, duty, and admin fees meaning your customers will order from you again and again. You’ll develop repeat business & customer loyalty. It’s very unlikely they'll refuse delivery and return the order. More details
3. Simplified customs process Other parcel delivery companies clear parcels through customs in each of the 27 different EU member states. This means 27 different rules and regulations on what they will or won't accept from The UK. What’s the point in making it that complicated? - we don't. We export parcels into the EU ourselves via one entry point. This immeasurably simplifies the customs process. As a result your goods are very unlikely to be refused or returned. More details
4. 3-5 day delivery time It's around 3-5 days from when we receive your parcel to when your customer takes delivery of their order depending on destination. Parcels are delivered quicker the closer to the UK the receiver is. More details
5. Full Tracking When you create a shipment on our system, we give you a tracking number and hyper-link to forward to your customer to track their order through to delivery. They can also divert the package to a collection point if they prefer.
6. Shopify App If you run a Shopify store our Shopify app integrates with your store. This enables you to fufil orders & create our shipping labels and export data in seconds. More details
7. We integrate with most shipping and WMS systems We have an API which can be integrated with most systems. We are already connected to Linnworks, Mintsoft, Orderwise, Shiptheory, and Despatch cloud. More details
8. Simple all-inclusive tariff Our tariff includes all costs. We do not surcharge for anything. We have no subscription fee. For example it's £10.89 up to 1kg to Germany. See our full tariff
9. One to One customer support We’ll deal with any queries you have directly with you and help you through to resolution. No waiting on hold or recorded options.
10. ⭐️⭐️⭐️⭐️⭐️ “Excellent” Customer reviews See what our customers say about us
We could add more detail here on exactly how we do it, but our competitors will question why they didn't think of it first! We've trippled in size within 6 months, so we know we're doing something right.
Contact us any way you prefer below and let's have a chat about your requirements and how we can help you.
Want to know more?
Who are we?
We are a parcel logistics company specialising in creating and engineering customer-focussed e-commerce parcel delivery solutions. We have become particularly well known for our hybrid EU parcel delivery solution. It's growing very fast and enabled so many e-com businesses to get back on track and develop their EU markets without fear of all the export problems experienced with the other mail and parcel delivery companies.
We totally understand the frustrations of using parcel and post delivery services so we have engineered these out of our service. Customers always ask us "why didn't we know about you before?" Well, you do now. We can ship all your B2C parcels across the EU whether your have an IOSS number or not. We do not surcharge at all, just one ultra-low cost per parcel. Simple. For more information about us click here.
What Our Customers Say
Peace, Founder and owner at Nubia's Crown - www.nubiascrown.com -
Watch a vlog by Peace at Nubia's Crown, one of our amazing customers, discussing our service here.
Alie Mackintosh, CEO at AYM, www.aym-studio.com -
‘’We are incredibly happy with the service provided by Samos and would recommend their EU shipment services to any businesses requiring a solution for EU logistics since Brexit. Deliveries are fast and our customers are happy. Samos take all the stress and hassle of the new (and confusing) requirements away and provide a comprehensive and fully rounded service for both us and our customers. It’s win-win solution. We were apprehensive about the future of shipping B2C into the EU after experiencing delays in transit and confusion around additional charges, until we joined Samos. They are incredibly helpful, knowledgeable and reliable, it really is joy to be working with them."
Daphne, Co-founder at TIC CC, tic-cc.com -
"We have been working with Samos since November 2021 to fulfil all our EU customer orders. Previously we had been using mail services, which meant a lot of hassle with customs and increased expenditure to the customer and us, and taking several weeks for parcel deliveries. We have trialled other courier companies, who’s services, pricing and customs issues have been appalling.
Since using Samos our EU order deliver is running smooth and fast, without any issues. Customers also get delivery notifications, and can easily keep track of their parcels. Their online platform is very easy to use with minimal time spent to create shipping labels and customs paperwork. The prices are extremely competitive, and the customer services is the best we have experienced compared to any other delivery partner and couriers. This has been the best service provider we have worked with. I would highly recommend Samos!"