Use SAMOS with AI assistants            [SAMOS e-commerce LTD](/)Open main menu

Search Services 

 Pricing 

 Resources 

 Blog 

[ Login ](https://connect.samos-e.com/login)

 Use SAMOS with AI assistants 
==============================

 Connect your AI assistant to SAMOS and ask it to track a parcel, price a shipment or return, estimate import duties, or answer questions about shipping with SAMOS. It's free and you don't need a SAMOS account.

Connector address
-----------------

Add this address to your AI assistant as a custom connector (also called an MCP server). No sign-in is needed.

`https://samos-e.com/api/mcp`Copy address

What your assistant can do
--------------------------

### Track a SAMOS parcel

Get the latest status of a parcel by its tracking number, and a link to track it with the local delivery company.

### Estimate shipping and return prices

Get the SAMOS price to send a parcel from the UK, or to return one to the UK, by country and weight.

### See where SAMOS delivers

List the countries SAMOS ships to and which of them support returns.

### Search SAMOS help

Get answers from our help centre about IOSS, customs, labels, returns and more.

### Estimate import duties and taxes

Estimate the duties and taxes your customer may pay on an item shipped from the UK.

Connect Claude
--------------

1. In Claude, open **Settings → Connectors**.
2. Choose **Add custom connector**.
3. Enter the name **SAMOS** and the connector address above, then add it.
4. In a new chat, turn on SAMOS from the tools menu and ask your question.

This works on claude.ai and in the Claude desktop and mobile apps.

Connect ChatGPT
---------------

1. In ChatGPT, open **Settings → Apps &amp; Connectors → Advanced settings** and turn on **Developer mode**.
2. Choose **Create**, enter the name **SAMOS** and the connector address above, and set authentication to **No authentication**.
3. In a new chat, choose **Developer mode** from the **+** menu, turn on SAMOS and ask your question.

Developer mode is available on paid ChatGPT plans.

Other assistants and developer tools
------------------------------------

Any assistant that supports remote MCP servers over Streamable HTTP can connect using the connector address above. For example, in Claude Code:

```
claude mcp add --transport http samos https://samos-e.com/api/mcp
```

Things to ask
-------------

- “Where is my SAMOS parcel SAM12345678?”
- “How much does SAMOS charge to send a 2 kg parcel to France?”
- “How much would it cost a customer in Germany to return a 1 kg parcel?”
- “Does SAMOS deliver to Japan?”
- “Do I need an IOSS number to ship to the EU with SAMOS?”
- “What duties would a customer in New York pay on a £25 cotton t-shirt made in the UK?”

Good to know
------------

- Prices are in GBP and based on our published [shipping](/pricing/samos-shipping-rates) and [return](/pricing/samos-return-rates) rates. Parcels can weigh up to 20 kg and measure up to 100 cm × 43 cm × 43 cm.
- Duty and tax figures are estimates. Final amounts are set by the destination country's customs.
- Duty estimates are limited to 5 a day from each internet connection, with a shared daily total across all assistants. For more, use the [duties calculator](/resources/duties-and-taxes) on our website.
- Tracking shows a parcel's status and town, and a link to track it with the local delivery company once it reaches them. It never shows street addresses.
- The connector only reads information. It can't create shipments or change anything in a SAMOS account.

Privacy
-------

We don't receive your conversation with your assistant, only the details it sends to SAMOS to answer your question. We never store tracking numbers, postcodes or product descriptions from the connector. Read the [AI assistant privacy policy](/ai-assistants/privacy-policy) for full details.

Help and support
----------------

If the connector isn't working or gives an answer that doesn't look right, please [contact us](/contact-us) and tell us which assistant you were using.

Footer
------

### Services

- [Parcel Delivery ](/services/parcel-delivery)
- [Parcel Returns ](/services/parcel-returns)
- [All Integrations ](/services/integrations)
- [Parcel Tracking ](/services/parcel-tracking)
- [Shipping to the EU](/services/parcel-delivery/europe)
- [Shipping fragrances &amp; cosmetics to the EU](/blog/eu-shipping/problems-shipping-cosmetics-and-fragrances-across-the-eu-your-solution)
- [Learn about IOSS for EU Shipping ](/blog/ioss)

### Integrations

- [Shopify](/services/integrations/shopify)
- [Shipstation](/services/integrations/shipstation)
- [Linnworks](/services/integrations/linnworks)
- [Mintsoft](/services/integrations/mintsoft)
- [WooCommerce](/services/integrations/woocommerce)
- [Shiptheory](/services/integrations/shiptheory)
- [Despatch Cloud](/services/integrations/despatch-cloud)
- [Magento](/services/integrations/magento)
- [Pimento](/services/integrations/pimento)

### Company

- [About SAMOS ](/about-samos)
- [Customer Stories ](/customer-stories)
- [Shipping Rates ](/pricing/samos-shipping-rates)
- [Return Rates ](/pricing/samos-return-rates)
- [Request a Demo ](/request-a-demo)
- [Sustainability ](/resources/sustainability)
- [Resources ](/resources)
- [Contact Us ](/contact-us)
- [Use SAMOS with AI ](/ai-assistants)

### Terms &amp; Conditions

- [Website T&amp;Cs ](/website-terms-and-conditions)
- [Privacy &amp; Cookies ](/privacy-and-cookie-policy)
- [AI Assistant Privacy ](/ai-assistants/privacy-policy)
- [Shipping T&amp;Cs ](/shipping-terms-and-conditions)

### Subscribe to our newsletter

The latest e-commerce shipping news and tips, sent to your inbox.

 Sign up 

[Facebook](https://www.facebook.com/samos.ecom/)[LinkedIn](https://www.linkedin.com/company/samos-e-commerce/)[Instagram](https://www.instagram.com/samosecommerce/?hl=en)[YouTube](https://youtube.com/@samose-commerce4997?si=rqZ4UmQ6V1we6Kuk)

© 2026 SAMOS e-commerce LTD
